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BMW
- Automotive
- Chattanooga, TN
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
6806 E Brainerd Rd, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service and demeanor of staff is unforgettable because it is slow and they suck. They are not friendly and do not try to address service concerns by customers
RE: After service check analysis of BMW of Chattanooga August 2017 I wanted to connect with you one last time as the BMW X5 we've brought in for service during the month on July was nothing but one big mistake. And here's why: 1) we initially had the car towed in for service early in the month as the dashboard was light up like a Christmas tree with all sorts of warnings. A week later, and nearly $3,000.00 later too, we were assured the problems were corrected. On the trip home from the dealership, the lights were on again. ... read more
500 plus dollars for a battery? xxxxxxx rip off. 2000.00 dollars total, alignment, battery, oil change and fuel line service. Really?? I'll be calling them in the morning. xxxxxxxx
Brought in my car for an oil change and the "Service Engine Soon" light was on. Was charged $272 for the oil and for them to read the light. Then was told that I needed my engine coolant flushed, injectors cleaned and wheels aligned. They didn't even put it on an alignment rack so I'm not sure how they could tell it needed aligned. (No alignment needed) To top it off they wanted $398 to replace the Crankcase Vent Valves($252 for labor). These valves cost 15-35 dollars per and there are 2 of them. I did it myself for $54 and ... read more
I was on my way to a wedding when my engine light came on. Stop in to the BMW of Chattanooga March of last year. The gentleman that was helping me get my car ticketed in to the system I didn't feel like he was really helpful kind of rude. You can get a sense of how the customer service is going to be usually in the first five minutes of being in a place. I didn't have a good feeling. It was going to take them a while to work on my car so another gentleman shuffled a lady in her 40s & myself back to our hotels. He dropped me ... read more
I was in the market to buy a used BMW 528i. After much research I found a certified 2015 BMW 528i x-drive at the BMW website at the BMW of Chattanooga priced at $24,982. I contacted them on the morning of January 7th 2017 and spoke with Ms Casey Tanner at the dealership. She confirmed the price and I asked her to send me some photographs of the car as I was ready to buy the car but was out of state. I also spoke with Mr Jonathan at the dealership who confirmed that he would mail me the photographs - I also have copies of my ... read more
The service department has destroyed the interior of my X5. I took it in for a routine safety recall. They had it for 5 months and when I got it back the airbag was improperly installed and the interior had several scratches and cracked pieces that were not like that when I took it in.
Never!! ever!! buy a extended warranty from these people!! they lie!! even though the contract states very clearly what the in-service date is!! they will do nothing about the warranty, and tell you it does not apply!! the warranty's are worthless!!! they wont tell you that if you buy a extended warranty on a used car that it will go by the date the car was bought before you!! even though you have no clue when the car was bought or what date that would be, because you think based off of the in service date that they placed i... read more
I gave this dealership $500 in good faith to hold a car based on a website ad until I could travel 90 miles to view the car in person. Upon viewing the vehicle, I discovered they had substantially misrepresented the car and its options in the website ad. When confronted about the incorrect information, the dealership promised to refund this deposit to make good. Unfortunately this hasn't occurred after 3 weeks. They also sold the car to someone else a few days later while still retaining my deposit. After much back and forth... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 1,926 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.