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BMW
- Automotive
- Chattanooga, TN
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
6806 E Brainerd Rd, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Nik was great to work with and accomodated me very well with knowledge of the product. I would recommend anyone deal with Nik for a purchase.
My experience with Tyde was a 5 all the way. I initially had to return the vehichle to service due to a water leak. Initially, service did not feel it was a leak, but in the end the service from the Service department and especially Jeromy (I think that was the guys name) was great. Anyway, the person I worked with in service, in the end, was awesome.
"Getting dropped in a sales process." As a first person inquiring about the vehicle and agreeing on the price of the car, I was told to get my car appraised via CarCash app. They said I would know within twenty minutes of my appraisal. After submitting my car and a couple of hours later, they told me the car was sold without notifying me about my appraisal and completely dropped my buying process. Their salesperson and manager knew about my intentions and it was a completely unprofessional way to treat a buying customer.
"If you value time and money look elsewhere. " I don't enjoy writing this review as it means I've taken a considerable loss thanks to my experience with BMW of Chattanooga. The purchasing experience was a chore as the sales person appeared disinterested in selling "only" a $27k certified pre owned 2016 X1. He repeatedly attempted to convince me the $45k new model was a better idea. Even when we did agree to terms it took nearly 48 hours and multiple trips to the dealership to take delivery. It was around the holidays and I'm... read more
"If you value time and money look elsewhere. " I don't enjoy writing this review as it means I've taken a considerable loss thanks to my experience with BMW of Chattanooga. The purchasing experience was a chore as the sales person appeared disinterested in selling "only" a $27k certified pre owned 2016 X1. He repeatedly attempted to convince me the $45k new model was a better idea. Even when we did agree to terms it took nearly 48 hours and multiple trips to the dealership to take delivery. It was around the holidays and I'm... read more
"Bad customer service" First off I live an hour and a half from this dealership. I have been talking back and forth about coming and looking at a bmw. Luckily I thought to ask before I drove all the way down there. I ask if I could drive the car for a couple hours to get a feel for the car because bmw's are notorious for bad reviews and engine problems. I was told by Christine no about the test drive, that they last 30 minutes. So I would have to drive an hour and a half to drive a car for 30 minutes and make it big decision... read more
"Great Experience" BMW of Chattanooga had a 2014 Audi A6 with low miles and at a great price. I really had low expectations because of some really bad experiences with other (non BMW) dealers, and because I never envisioned purchasing an Audi or from a BMW dealership. We were on the lot for a few minutes when Phil Hill met us outside. He was extremely polite and informative. He gave us some history on the automobile and we went on a quick test drive. I still had more questions and research to do about the vehicle, and told P... read more
"Worst Finance Manager Ever " This dealership is a JOKE Their manager hangs up the phone in their customer!! They do not want to help anyone not buying a car from them.
This was my 2nd BMW I have bought/leased from BMW of Chattanooga. The first one I bought and loved it! My father and sister also bought one after I did. I later bought a Mercedes. When it came time for a new car I decided to go back to BMW! Bad call on my part! I had nothing but issues and poor.customer service! Please don’t let this happen to you. I have made a report with BBB. Rob Dale is full of empty promises and my car was not safe. It took almost 3 years to get a seat belt fixed and my sensors in my car were not even c... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 1,926 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.