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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Agnes W.'s profile image
Agnes W. 
6 years ago

Excellent Service Mike A. I?m never disappointed by the service provided by Bill Jacobs BMW. My go to guy is Mike A. He fulfills his promises and helps foster the trust needed when getting your car serviced. Thank-you! 

Business response:

We are glad Mike consistently provides you with great service! We look forward to your next visit! Take care! 

Tom's profile image
Tom 
6 years ago

Service repair Was waiting at the dealership today. Alex Flinn did a great job keeping me updated. Had routine maintenance performed. He was able to get me in and out in a timely manner. Great service. 

Business response:

Hi Tom, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

John M's profile image
John M 
6 years ago

Service Jeff H did a great job guiding my car through the service process 

Business response:

We appreciate your positive review about your recent experience with us! We hope to see you soon! 

Terrence Tizzard's profile image
Terrence Tizzard 
6 years ago

This is how you treat your customers. KUDOS I have had the pleasure of being taken care of for 3 years by the BEST service representative that I have ever worked with in my life. Deanna is the consummate professional and completely dedicated to making servicing my BMW X5 an exemplary experience. Way over and beyond the call of duty. Deanna is world class and absolutely fun to have as my representative. She gets it done with a smile and positive attitude. Kudos to you Deanna and your team. I?m going to miss you as I transfer ... read more

Business response:

Terrence, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We look forward to your next visit! Take care! 

Stella M's profile image
Stella M 
6 years ago

Service Mike A at Bill Jacobs BMW always offers expert customer service. He is very reliable and friendly. You always know you are in good hands with Mike A. Thanks again. 

Business response:

Hi Stella, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Michael Randazzo's profile image
Michael Randazzo 
6 years ago

BMW Service Thanks to Mike Alwin , always there to make sure my service visits are flawless, thanks to the BMW team at Bill Jacobs. 

Juan's profile image
Juan 
6 years ago

Service Had service work done for my BMW X5. Alex Flinn was the advisor who serviced me. Good communication and quick easy service. Would recommend this dealership. 

Business response:

Juan, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! 

Jamie Holland's profile image
Jamie Holland 
6 years ago

Buying a 540 at Bill Jacobs Worked with Daniel Dolce for the 2nd time around, buying our 2nd car from him and it was again a great experience! Genius techs werected also very helpful! 

Business response:

Hi Jamie, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

Joseph Manzari's profile image
Joseph Manzari 
6 years ago

Bill JACOBS BMW. Naperville Excellent service and personal touch which I strongly recommend to friends and family. Great experience. 

Business response:

Joseph, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you again for leaving us this response! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.