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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Kevin's profile image
Kevin 
6 years ago

Service Great Service and exceptional dealership. Maintenance cost is affordable and Alex Flinn was a pleasure to work with. Also, got a complimentary car wash. Highly recommend this dealership. 

Business response:

Hi Kevin, thank you so much for your positive comments about Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Cynthia Perkins's profile image
Cynthia Perkins 
6 years ago

Bill Jacobs Thanks you to Mike Alwin for always taking care of my car, I know I can depend on him and the Bill Jacobs team every time. 

Business response:

Hi Cynthia, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

John Kempen's profile image
John Kempen 
6 years ago

Jeff H. No problems. Friendly and courteous. My service rep was very helpful. Actual cost came in less than estimate. My rep called me several times to keep me up to date. 

Business response:

Hi John! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Dani's profile image
Dani 
6 years ago

Service Had my vehicle towed in today. Was not happy, but Alex Flinn did an amazing job at getting my vehicle fixed. Cost was not to bad either. I would recommend this dealership. 

Business response:

Dani, we are so glad Alex and our team completed everything to your satisfaction. If you're ever in need of more help, please let us know! 

Ibrahim Kibarov's profile image
Ibrahim Kibarov 
6 years ago

Mo the Service Advisor Mo was a pleasure to work with. He took care of all my automotive needs. 

Business response:

We're happy to hear Mo was able to provide you with a positive experience. We look forward to your next visit! Take care! 

Sam's profile image
Sam 
6 years ago

service Been taking my vehicle to Bill Jacobs BMW for years. Alex Flinn is great to work with and works with me on what is best for my car. Love the attention to detail. Highly recommended!!! 

Business response:

Hi Sam, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Melissa's profile image
Melissa 
6 years ago

Service Deanna is always helpful and smiling and goes beyond her call of duty to make sure my car is back quickly and clean. I always appreciate it! 

Business response:

Hi Melissa, we're very happy to hear Deanna was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Ernie Calderon's profile image
Ernie Calderon 
6 years ago

Mo Ali Service Advisor Mo was outstanding with his customer service. He went above and beyond to get my vehicle fixed. 

Business response:

We're happy to hear Mo was able to provide you with a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Rita Bhobe's profile image
Rita Bhobe 
6 years ago

Awesome service Great as always. Nice people and facilities, including coffee. 

Business response:

Hi Rita, thank you so much for your positive comments about Bill Jacobs BMW! We look forward to your next visit! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.