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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Joseph Manzari's profile image
Joseph Manzari 
6 years ago

Bill Jacobs. BMW Naperville. Jeff H. I had a great experience with personal service and will strongly recommend them to my friends and family. 

Business response:

Joseph, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. 

Walter's profile image
Walter 
6 years ago

Service I have been owning BMW’s for over 30years. This is by far the best service experience. Alex Flinn was my Advisor today and he excelled at making this a unique experience. Great dealership. 

Quon's profile image
Quon 
6 years ago

Repair Took my bmw in for service today and Alex Flinn was my Service Advisor. He was able to diagnose and explained the repair that was needed very well. Very pleased with the level of service. 

Business response:

We are pleased to hear Alex provided you with top notch service! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Fikri Aqariden's profile image
Fikri Aqariden 
6 years ago

Mo Ali in Service Mo provided great customer service and took care of my car perfectly. 

Business response:

Thank you for letting us know how Mo did! If you're ever in need of more help, please let us know! 

Sean's profile image
Sean 
6 years ago

Bill Jacobs BMW I take my car for service at Bill Jacobs BMW and specifically have Deanna as my service advisor. I would highly recommend using them for any service and at all possible request Deanna as your service advisor. Deanna is thorough, advocates for you, goes in to great detail, and keeps me up-to-date constantly.. she is amazing! And the service department does a terrific job all around. 

Business response:

Hi Sean, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Fikri Algaqariden's profile image
Fikri Algaqariden 
6 years ago

Mo is the best Mo is the best. Very patient and understanding and took care of my needs. 

Business response:

Fikri, thank you for your kind review; we are happy to pass along your comments to Mo! Please don't hesitate to reach out if there's anything additional we can do for you. 

Kiran Ambati's profile image
Kiran Ambati 
6 years ago

Mo Ali Service Advisor Mo was easy to deal with and made my visit to Bill Jacobs BMW an ease. 

Business response:

Hi Kiran, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care. 

Lindsay Leadinghouse's profile image
Lindsay Leadinghouse 
6 years ago

Mo Service Advisor Mo was great stuck around and took care of me and my car. Very pleasant to talk to. 

Business response:

Lindsay, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Husain Sheikhani's profile image
Husain Sheikhani 
6 years ago

Mo is the man! Mo was very helpful and got all of my maintenance needs and my 2 tires taken care of. 

Business response:

Husain, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out. We hope you have a wonderful day. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.