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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Salena's profile image
Salena 
6 years ago

Service Brought my BMW in for routine maintenance. This place is awesome. Alex Flinn was my Advisor. He made the visit very friendly and genuine. I would definitely come back. 

Business response:

Hi Salena, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

JORDYN PASQUALE's profile image
JORDYN PASQUALE 
6 years ago

Review John Stout did a great job helping me and was very polite. Loved the customer service?? 

Business response:

We're happy to hear John was able to provide you with a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Perry Bridges's profile image
Perry Bridges 
6 years ago

Bill Jacobs BMW Service Every time I have taken my car to Bill Jacobs BMW for service the support and processes have been great. This time was no different. Jeff H did a great job and his communication was outstanding. 

Business response:

Hi Perry, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Tom Kupetis's profile image
Tom Kupetis 
6 years ago

Great Service Jeff was great and turned me around faster than ever before 

Business response:

We're happy to hear Jeff was able to provide you with a positive experience. We look forward to your next visit! Take care! 

Jeffrey Alwin's profile image
Jeffrey Alwin 
6 years ago

BMW Service Great service as always from Mike Alwin and the Bill Jacobs team as always. 

Business response:

Hi Jeffrey, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Tome's profile image
Tome 
6 years ago

Service Alex Flinn provides good service. Take my vehicle in to get recall work done. Quick and easy. Really good dealership. Will be back next time. 

Business response:

We appreciate your positive review about your recent experience with us, Tome! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Christopher Newhouse's profile image
Christopher Newhouse 
6 years ago

BMW Service Like to thank Mike A for always taking the time to answer my questions and making sure I always leave knowing my BMW has be taken care of. 

Business response:

Hi Christopher! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Kimberly Logan's profile image
Kimberly Logan 
6 years ago

Mike Alwin in Service I just picked up my vehicle from getting serviced and once again everything went great! I am very pleased with how my vehicle is always taken care of by my Service Advisor Mike Alwin and the technician that works on my vehicle. 

Business response:

Kimberly, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day. 

Jeff's profile image
Jeff 
6 years ago

Service Had a few recalls to get done on my X5. Took it to Bill Jacobs BMW and was impressed by the service. Alex Flinn my Advisor was fantastic. He was able to get my vehicle in quickly while I waited around in the area. Great service. 

Business response:

Jeff, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.