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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fantastic service I always receive outstanding service from Deanna and the team at Bill Jacobs. Easy, hassle free and quick! I appreciate it every time I come in!
Business response:
Hi Mike, thank you so much for your positive comments about Bill Jacobs BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mo Ali is a great service advisor Mo Ali is a knowledgeable, friendly and prompt service advisor at Bill Jacobs. I enjoy talking to him and his customer service is second to none
Business response:
Sebastian, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Alex Flinn was my Service Advisor today and did an amazing job. He was able to get my car on the lift and see everything. What a cool experience. So glad I chose this dealership to service my car.
Business response:
Hi Leonard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bill Jacobs BMW Naperville Have nothing but good to say about Bill Jacobs BMW. I worked with Deanna and she is the best service adviser I've dealt with. Always is honest and keeps my up to date with whats going on with my 535. So happy to know if I need help, she's there. Thank you for the great service!
Business response:
Jay, we are so happy to read such a great review about Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!
Deanna in service Deanna in service is always so kind whenever I bring my x5 in! She listens to whatever complaint I have and even when it’s general maintenance. I always feel like I’m in good hands!
Business response:
Hi Kelly, thank you so much for your positive comments about Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
BMW Service Mike Alwin has always been great at taking care of all my services for years, thanks to Mike and Bill Jacobs
Business response:
Rachel, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service my car.jeff h is service manager Jeff he is very good. I am giving him 5 stars for the service that he provided on my BMW X5.
Business response:
Amit, we're happy you found Jeff to be so supportive during your experience here at Bill Jacobs BMW. We're looking forward to your next visit with us!
Had a Great Experience at Bill Jacobs BMW I purchased a car back in February and wanted to wait a bit for a review. Rob Trax and Mark Graffagna did an excellent job catering to me while buying my car during awful weather. Everything went smooth and they were a pleasure to deal with. On the service side, Mike Collins is my go to advisor and ensures my vehicle is properly taken care of and goes the extra mile with making sure I'm happy. I will continue to use Bill Jacobs BMW for the years to come - this is my 3rd BMW from them... read more
Business response:
Matt, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bill Jacobs BMW Like to say as usual ,service from Mike Alwin was exceptional , I can always depend on Mike to be honest about what needs to be done on my car and things I can wait on, thanks to Mike for always being someone I can count on .
Business response:
Hi Christy! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.