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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Had a recall performed at Bill Jacobs today. Great service and Alex Flinn was really efficient in getting me in and out quickly. I would recommend this dealership to have your BMW serviced.
Business response:
Hi Dawn, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
Service Mo does an excellent job every time I drop my car off. Very helpful, knowledgeable always a pleasure coming in to get my car serviced
Business response:
Nalien, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out. Take care.
Jeff service advisor Jeff at Service was great! He did a great job of service and explaining what I needed for my car.
Business response:
Christina, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Service - Mike Alwin Mike Alwin is the best. Always well cared for service.
Business response:
Scott, thank you for your kind review; we are happy to pass along your comments to Mike! We value your business and look forward to your next visit! Take care!
Service Great costumer service!!! I have been servicing my car there for past 4 years. They are very knowledgeable and explain everything in detail.
Business response:
Dominika, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for choosing Bill Jacobs BMW for your service needs!
Service visit with Mo No is always great and provides awesome customer service. I will be buying my next car at Bill Jacobs BMW due to the simple fact that Mo is in your Service Dept.
Business response:
Thanks, Jose! Your satisfaction means so much to us! Please don't hesitate to reach out if there's anything additional we can do for you.
Service Took my vehicle in for a recall. Alex Flinn in Service did an amazing job. Glad to finally find a place that cares about people and not just trying to make a quick buck. Appreciate the time spent with me.
Business response:
Steve, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Mike service writer Awesome customer serviales from the sales team to service department
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Service Been taking my BMW here for years. Always a great experience. Alex Flinn was my Advisor today and did an excellent job. Quick, fun and easy going. Keep up the good work.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.