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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Duane schoffstoll's profile image
Duane schoffstoll 
6 years ago

Bill Jacobs bmw My car was detailed great job.i have used the dealer for this service twice now it?s a good deal 

Business response:

Hi Duane, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Anil's profile image
Anil 
6 years ago

Service Best service person is Alex Flinn. He is polite, honest, and takes his time listening. Great person to rely on. Bill Jacobs has always been a great dealership and I plan on keeping my business with them. 

Business response:

Anil, thank you for sharing your positive experience with Alex! We value your repeat business and look forward to your next visit! Take care! 

John Martin's profile image
John Martin 
6 years ago

Excellent service Jeff H in customer service is by far the nicest and easiest person to work with. I highly recommend him! He is polite, knowledgeable and straight forward. You always know what?s going on with your vehicle because Jeff follows up with timely information. 

Business response:

John, thank you for sharing your positive experience! If you're ever in need of more help, please let us know. Take care. 

Mike Nebendahl's profile image
Mike Nebendahl 
6 years ago

Executive management Jeff hulsebus is an outstanding service advisor who goes above and beyond! 

Business response:

Mike, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care. 

Allison's profile image
Allison 
6 years ago

Service What a great experience. Alex Flinn did a great job in meeting expectations. Honest, genuine, and detailed in every aspect of service. He was able to get my vehicle in quickly and kept me updated every 20min or so. What a joy!!! 

Business response:

Allison, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you're ever in need of more help, please let us know. Take care. 

Billy Eytel's profile image
Billy Eytel 
6 years ago

Great service Jeff in service was great!! Kept me informed of progress of service throughout my service. 

Business response:

Billy, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care. 

Bryan's profile image
Bryan 
6 years ago

Service repair Had my vehicle repaired at the dealership today. Alex Flinn Was the advisor who helped me out. He was very knowledgeable and informative. Great service and will be back for maintenance. 

Business response:

We appreciate your positive review about your recent experience with us, Bryan! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Stanley's profile image
Stanley 
6 years ago

Service Alex Flinn was great to work with. Exceptional service. Will definitely come back to service my car here. By far the best dealership to work with hands down. 

Business response:

We're happy to hear Alex was able to provide you with a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care! 

David Busco's profile image
David Busco 
6 years ago

Great Service Jeff H is great and fast. He is a honest guy that does not try to sell you a bunch of services. 

Business response:

We're happy to hear Jeff was able to provide you with a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.