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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Sonia's profile image
Sonia 
6 years ago

Recall What a great experience. By far the best dealership I have been too. Alex Flinn was very kind and courteous. Had a recall performed on my vehicle and didn’t take much time at all. Great dealership. 

Business response:

Sonia, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know. We hope you have a wonderful day. 

Jose Mancera's profile image
Jose Mancera 
6 years ago

Great service Service representative Mo Ali is very helpful and understanding. Cuts to the chase and doesn?t sell you services that are not needed. 

Business response:

Jose, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care. 

John's profile image
John 
6 years ago

Service Been taking my vehicle here for the past couple of years and always impressed by the service. I have worked with Alex Flinn a few different times and he is exceptional at explaining and taking his time with me. Love the service. 

Chris's profile image
Chris 
6 years ago

Service Took my vehicle here for recalls. My service guy Alex Flinn did a great job. Usually do all my own work on my cars, but would nominate this dealership as a one of the best. Great service. 

Business response:

Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Stella Krol's profile image
Stella Krol 
6 years ago

Service Thank you for the excellent customer care during my recent service appt Mike A. I can always count on you to make my experience stress free. Always a pleasure. 

Business response:

Stella, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Karen Favia's profile image
Karen Favia 
6 years ago

Nice Dealership I had two salesmen, Ryan and David. They were a pleasure to work with. 

Business response:

Hi Karen, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

DavidM's profile image
DavidM 
6 years ago

Great dealership and service Nick P was excellent and he was very patient throughout the buying process. He was responsive, insightful and very helpful during our interactions. I highly recommend this dealership and Nick specifically. 

Business response:

David, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Darius's profile image
Darius 
6 years ago

Service Brought my vehicle in for service and Alex Flinn was awesome. Great service and super friendly. The service team also did a good job and Dan the foreman was super helpful. 

Business response:

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Cecil's profile image
Cecil 
6 years ago

Repair My vehicle was towed in today with an overheating issue. Alex Flinn and the service team did a great job. I was able to come in with an emergency and they got me in and out quickly with a loaner. Cost was not to bad either. Plan on being back for regular service. 

Business response:

Hi Cecil, thank you so much for your positive comments about Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.