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BMW

4.9

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Sam's profile image
6 years ago

Great service! Shoutout to Deanna in service! She’s the best! Service and communication is top notch. She is efficient and professional every time I come in. Thank you always! 

A New BMW Owner's profile image
A New BMW Owner 
6 years ago

Positive Experience Knowledgeable staff and fantastic facility. They have a huge selection of models, styles, and colors. Nick Pandola is a true professional as is the entire staff. 

KEITH GELINAS's profile image
KEITH GELINAS 
6 years ago

Service My Service Advisor, John, was very courteous and organized 

Leo's profile image
6 years ago

Recall Took my vehicle in for a recall today and my service Advisor Alex Flinn was fantastic. Simple and easy going. I like that he made this visit very quick. Looking forward to my next BMW. 

Robert Gault's profile image
Robert Gault 
6 years ago

New car experience After an embarrassing experience at Shererville and Orland BMW I found honesty and trust at Bill Jacobs. Thanks to a great sales team and service department. 

ULONDA CARVER's profile image
ULONDA CARVER 
6 years ago

X6 repair I honestly have to say it?s no fun to bring your car back for the same warning message after spending thousands of dollars for repair and to see the same message pop up; however I met with John and Dan today in the service department and they were great. Also I cannot remember the customer service rep that got me in for an appointment this morning right away was amazing as well and the young man that ran back out to my car to get my charger piece out the car. Car repairs are NEVER fun but Bill Jacobs has an amazing... read more

GENEVA MALAGUTTI's profile image
GENEVA MALAGUTTI 
6 years ago

Great customer service Jon was really great at getting me in and out, great customer service! 

Ebrahim Amani's profile image
Ebrahim Amani 
6 years ago

Mo provides great service everytime Always a pleasure to deal with such a pleasant individual ... makes life a lot easier. Thank you Mo keep up the good work. 

John Boecker's profile image
John Boecker 
6 years ago

BMW Service Thanks to Mike A and the Bill Jacobs service team for the incredible service they offer. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.