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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Had my vehicle serviced today and Alex Flinn was great. Nice and easy to deal with. No issues with my vehicle and was happy about the process and ease of my service.
Business response:
Mannie, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please don't hesitate to reach out. Take care.
Mo, best advisor ever!!! Mo is so helpful, so nice and friendly. Recommend him to everyone!!
Business response:
Hi Aranza, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
Mo Service Advisor Mo was great! his service was very professional and he was efficient in his handling of my car. keep up the good work!
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Service Brought my vehicle in today for service. Had an open recall performed on my vehicle. Alex Flinn was a huge help and gave me a lot of info. Thank you for the service.
Business response:
Justin, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!
Service 5 stars to Mike A. Mike is awesome! Always smiling and welcoming when I come in. Remembers my name and makes me feel important. He provides excellent customer service in a world where this basic courtesy is lacking. Thank you so much! He is a vital part of your team!
Business response:
Hi Stella, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW X6M Great facility and my service advisor was very knowledgeable and accommodating.
Business response:
Benjie, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Best in the Midwest! Deanna was my advisor and I will never go to anyone else as long as I own a BMW. I trust her expertise and genuine knowledge of the BMW brand! Thank you!!!
Business response:
Hi, thank you so much for your positive comments about Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mo service Advisor at Bill Jacobs We have been maintaining the 7 series for the 3 plus years and we go to Bill Jacobs. Mo is our service advisor and we love him the way he treats us and takes care of all of our car maintence. He is knowledge and interacts with you more like a friend and trusted advisor. Extremely happy with the kind of service that he provides to us. I recommend any one to go to Mo for any of your car repair needs of your favorite BMW
Business response:
Venkata, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Exceptional Service! Easiest buying process ever I recently purchased my second car from Bill Jacobs BMW. I was in need of a new salesman, and was referred by Deanna DeCarlo, my great service advisor to Bill Earnest. From the moment that Bill called me, he already had some options of the exact car that I was looking for. The entire process was seamless and efficient. Their entire team including the sales manager Steve LaGioia, and BMW genius Husain Sheikhani worked in tandem to create the ultimate buying experience! I am ext... read more
Business response:
We're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.