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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great Service experience with Mo It was a pleasure interacting with Mo the Service Advisor. He is a great reflection of your dealership and brand.
Business response:
Hi Gil, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mo in service - ROCKS! Mo provided us with great customer service and made our visit to Bill Jacobs BMW an ease. Thanks for the great customer service Mo! Keep up the great work!
Business response:
Omar, we are pleased to hear Mo provided you with great service! If you're ever in need of more help, please let us know! Take care!
Bill Jacobs BMW I have a 750 Li and have never had a bad experience. All around exceptional. Especially my service agent Jeff H.
Business response:
We are glad we could consistently provide you with great service, Mike! We look forward to your next visit! Take care!
Happy BMW X3 owners We just bought our 3rd BMW from Bill Jacobs in Naperville. The overall experience was tremendous. Our salesman was Mark Graffagna. Between his knowledge of our new vehicle and BMW?s in general to the overall pleasant car buying experience we couldn?t be happier. I would definitely recommend Bill Jacobs and Mark specifically if your looking to buy a BMW.
Business response:
Congratulations on your new BMW, David! We are pleased you found Mark to be so knowledgeable and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service recall Great dealership. Took my car in for a recall and an oil change. Alex Flinn was my Advisor and was exceptional. Couldn’t have asked for a better experience. Polite, honest and had all my questions anwsered.
Service Visit with Mo Mo continues to excel in providing spectacular customer service. Makes our dealership visits an ease.
Business response:
Alicia, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Service Bill Jacobs BMW is fantastic. Alex Flinn was my Service Advisor who took care of me. He provided great service and was honest and gave me a lot of information on my car. Also enjoyed the upgraded car wash. Thank you
Great service Deanna in service is always thourough and helpful! I highly recommend seeing her for any BMW needs! I love the perk of a loaner to “test drive” my next car too! Thanks again Deanna!
Business response:
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Service Took my vehicle into Bill Jacobs BMW and was impressed by the level of customer service I received. Alex Flinn was my Advisor and made my service visit easy going. Can’t thank him enough for the information he provided and the insight on maintaining my BMW.
Business response:
Connor, we are so happy to read such a great review about Bill Jacobs BMW! We look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.