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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service recall Had to take my vehicle in for a recall and Alex Flinn did a great job in taking care of everything. I would definitely come back here for my next service. Great facility and getting in with an appointment was quick and painless.
Business response:
Hi Moreen, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Service What a great experience. Alex Flinn was delightful to work with. Brought my vehicle in for some recalls and maintence work. The process was smooth and efficient. Glad to finally find a service facility that I can take my car to.
Business response:
We're happy to hear Alex was able to provide you with a positive experience. We look forward to your next visit! Take care!
Always a great service Mo was excellent to work with and helped me with I needed. My car is always taken well care of at Bill Jacob's and I highly recommend any type of service to be done here.
Business response:
Jennifer, we are pleased to hear Mo consistently delivers top notch service! Thanks for the recommendation, and have an amazing day!
Service expernice thank you mike A. For being so kind and honest! It?s people like you that makes coustmers come back over and over again.
Business response:
Asima, thanks for your praise and kind comments about Mike! We're looking forward to your next visit with us!
Wonderful Service I wanted to give Dean in BMW Service a huge shout out! Every time I come in, he goes over what my car needs with patience and explains everything so I can understand and prioritize! I’d be lost with out Deans guidance. Thank you so much!
Business response:
Hi Mel, we're very happy to hear Dean was really able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Alesh Patel Jeff H. Helped us tremendously. From an unexpected issue, taking it into the dealership, assigning us a loaner, and following up at each step, Jeff made the process very smooth for us. We are very happy with Bill Jacobs and the team at the Naperville location. Thank you!
Business response:
Alesh, we're happy you found Jeff and our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Amazingly fast service Jeff H was great to work with at Bill Jacobs. He was prompt to respond and courteous.
Business response:
Hello, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!
Outstanding Service by Mo Mo was great! He provided exceptional customer service.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We can't wait to see you again, have a great day.
Great service by Mo Muhammad Ali is the greatest! He?s is truly a champion of the people and provides knockout customer service!
Business response:
Hello, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.