BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Christopher Arico's profile image
Christopher Arico 
6 years ago

Mike Collins always is excellent Always thorough, on time. Mike Collins of Bill Jacobs always goes above and beyond. 

BRETT WATERFIELD's profile image
BRETT WATERFIELD 
6 years ago

John is as Great! John did a great job! Got me in and out and was on top of all the services my vehicle needed. 

David Lee's profile image
David Lee 
6 years ago

Best service advisor Service advisor, Deanna, went above and beyond to resolve my car issue. There were some miscommunications on my CPO warranty but Deanna took care of it. She was prompt, compassionate, committed and focused to get things done for me. I would go get my car service at bill Jacobs solely due to Deanna! Thank you! 

Aaron's profile image
6 years ago

Service Had my vehicle towed in over the weekend due to a pothole impact. Alex Flinn my Advisor was great in handling the insurance claim and getting my vehicle fixed in a timely manner. Bill jacobs is a great place to have your car serviced. 

Happy Luther's profile image
Happy Luther 
6 years ago

Service visit with Mo Mo provided exceptional customer service! He was very communicative with his updates and transparent with the repairs needed. 

Yasser Nafei's profile image
Yasser Nafei 
6 years ago

Amazing Purchase Experience I worked with Nestor Rodriguez, Kelly Dinky and Mike Alder. Dealer has great selection, motivated to close the deal, easily accessible even during off day and late hours. The closing is smooth as paper work was prepared in advance. 

Mahesh Slocvic's profile image
Mahesh Slocvic 
6 years ago

Great customer service This dealer is great. Have gone to many other just to be screwed over. Deanna DeCarlo was very helpful with the repairs on my X5. Will continue to service my vehicles here and will always recommend these guys and gals. 

Maria Brewster's profile image
Maria Brewster 
6 years ago

Always the best service! Been going to Jeff H for years now and I am never disappointed. Always treated well and like I?m an important customer. 

Rich D's profile image
6 years ago

435Xi Service visit Great experience. Did detailing, tires and alignment. Jeff Hulsebus and Jeff Vobroucek served as advisors. No pressure just professional and friendly service 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.