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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Michael Davila's profile image
Michael Davila 
6 years ago

Service Advisor- Mo The service advisor Mo is extremely dependable and always provides me with reliable and honest service 

Business response:

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! 

Stella A's profile image
Stella A 
6 years ago

Service 5 stars... Mike A is the best, alway pleasant, friendly, and courteous. Continuously exceeding all my expectations at Bill Jacobs BMW. Very knowledgeable. 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Sharon AC's profile image
Sharon AC 
6 years ago

Naperville BMW Service Service is always great! If anything is not right, my Advisor is always available to answer questions and make sure I'm satisfied with work being done. 

Business response:

Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Jose Vargas's profile image
Jose Vargas 
6 years ago

MO in Service Great experience here at Bill Jacobs BMW took great care of vehicle. Runs like new again Thanks! 

Business response:

We appreciate your positive review about your recent experience with us, Jose! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Shayaan Barday's profile image
Shayaan Barday 
6 years ago

Mo Ali Mo was outstanding and is a great representative of your dealership. He was efficient and very professional. 

Business response:

Hi, thank you so much for your positive comments about Bill Jacobs BMW! We look forward to your next visit! Take care! 

Vivian's profile image
Vivian 
6 years ago

Service Alex Flinn was awesome. Great service and fantastic to deal with. Loved the attention to detail and was a fun experience. I will tell the family and friends to visit here for their service. 

JIE SU's profile image
JIE SU 
6 years ago

Mike is a big help for my maintenance needs Excellent customer services. Detailed explanations on what are needed for my car. Highly recommended. 

Business response:

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help! 

Joe's profile image
Joe 
6 years ago

Great job! A big shout out to Deanna in service! She’s always very efficient, easy to get a hold of, and helps me maintain my 2015 4 series to the highest standard! 

Business response:

Joe, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We look forward to your next visit! Take care! 

JOHN LAROCK's profile image
JOHN LAROCK 
6 years ago

Great service Always outstanding and friendly service and quality 

Business response:

John, we are so happy to read such a great review about Bill Jacobs BMW! We look forward to your next visit! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.