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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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HUBERT FERENC's profile image
HUBERT FERENC 
6 years ago

BMW M5 Service John stout is the man! Very professional, highly reccomened. 

Business response:

Hubert, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! 

Eric's profile image
Eric 
6 years ago

Good service at Bill Jacobs BMW Had to get the right ball joint replaced. Done in 2 days. on a 2019 loaner. Everything was excellent. 

Business response:

Eric, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Vaughn White's profile image
Vaughn White 
6 years ago

Mo Service Adviser Did an amazing job. Great service. Worked with me on the price. 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Randy's profile image
Randy 
6 years ago

Service Brought my X6 in for a repair and was pleased with th level of service provided to me. Alex Flinn in the service department is a great asset to the Jacobs family. He was kind, patient, and reviewed everything with me in great detail. I’m happy to have found a place to service my BMW. 

Business response:

Hi Randy! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Eric Regal's profile image
Eric Regal 
6 years ago

Mo Service Advisor Mo wad great and provided excellent custimer service! Keep up the good work! 

Jennifer Beemster's profile image
Jennifer Beemster 
6 years ago

Bill Jacobs BMW Service DeAnne is always a pleasure to see when the car needs service. 

Business response:

Jennifer, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Randy's profile image
Randy 
6 years ago

Service on my 2013 535 Jeff always greets me with a smile. I never have to wait and I know that my car and I will be well taken care of at Bill Jacobs BMW 

Suzanne Baker's profile image
Suzanne Baker 
6 years ago

Mo and Mike C Mo and Mike C provided excellent customer service and very polite and efficient. 

Business response:

Suzanne, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. 

Andrew Hendrix's profile image
Andrew Hendrix 
6 years ago

Great service Excellent service, great timing. Clean facilities. My service advisor on the ball! Jeff! 

Business response:

Andrew, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.