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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mr. Brand is one of the best. His attention to detail, knowledge, and desire to customize the car was very satisfying. I think he could go through every iDrive command with his eyes closed. He went through the entire menu, explained each choice, answering our questions with experienced advice, all the while creating a profile that customized the entire car for my wife. BMWAccess was well explained and fully implemented. His tutelage is like a graduate course in 2.5 hours. We became jaded with the volume of information but in... read more
I recently purchased a used BMW X3 from Towson BMW. While the selection and quantity of this particular vehicle for sale are what initially led me to this dealership, it was the service which led to the purchase. Bill Kasper was my sales advisor and delivered every bit of the professional and pleasurable sales experience which I would expect from BMW. His knowledge of the product exceeded my expectations, as did the level of post sale follow up. Towson BMW is the first place I will turn to when purchasing my next BMW.
I've been a BMW of Towson/Bel Air customer for 14 years. It has been a pleasure driving a BMW, especially our 6 series. The service I’ve received at both locations has been outstanding. I am on a first name basis with my service reps in both locations. I always receive a friendly greating on arrival and prompt attention to any issues. The most important part of owning any vehicle, the service!
The dealership and sales staff was helpful and found the car we were looking for quickly and at a reasonable price. Our salesman Nic was very thorough when showing us all the options in the vehicle. We picked up the car within the last week and have had several follow up calls to make sure that we are happy with the BMW.
Brought my 5 series in unannounced due to a battery issue and I was promptly met by Terrance Savoy of the service department. He provided me with a loaner, promised to have the work complete by 5:30pm the next day and voila, it was done! While I've only utilized this dealer for service (and not sales) over the past 16 years, I can say without a doubt, that this was the best experience I've had thus far with BMW of Towson's service department! Terrance Savoy is the best!!
Mr. Kris Kauserud is an amazing service personnel who to work with me when I brought my X3 in for the engine light repair warning. He followed through with me and guarnteed to keep me posted on every detail. Customer service is big with me as I determine how I will spend my money and use my consumer purchasing power when receiving customer service. Mr. Kauserud was courteous, professional and very considerate when it came to my having to be at work and my need to have my vehicle back in order to fulfill my employment require... read more
Over the past 10-15 years I had stopped by and tried to deal with Towson BMW. I never had success due to rude treatment and lack of salesman/manager follow up.I went elsewhere and bought 3 times. Something good has happened, as my recent trip proved to be a winner. David Borum, with whom I had dealt at another dealership, is friendly professional and most of all extremely knowledgable about the product he sells. Two test drives, a short search of inventory and my "stop buy" ended in my transferring all of the goodies from th... read more
I recently purchased a new X5 from Bill Kasper and his patience and professionalism were the main factors in my decision to buy from BMW of Towson. When I arrived at the dealership, he greeted me and listened to what I was looking for in a new vehicle. We found a vehicle on the lot and he took the time to explain the features and options. He was very knowledgeable and made me feel comfortable with everything in the X5 as well as with what the iDrive system offered. During my visit, I never once felt rushed through the proces... read more
Please allow me to share my most recent experience with you. On October 11, 2010 I purchased a previously onwed vehicle from Mini of Baltimore Co., a dealership which is onwed and operated by BMW of Towson. I must say while finalizing my purchase I discovered that some of the employees at this location were not as professional as I assumed them to be. Taking into concideration in todays economy not to many people are coming in to a dealership and purchasing vehicles out right. It was at one moment I started to walk out of th... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.