This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I purchased my Z4 in 2011 and love it. Shawn was my advisor and spent quality time finding me the vehicle I wanted and getting it delivered quickly. He also took the time to explain the features on the car on pickup day. It was a pleasant and worry free experience. I also had my annual service completed recently. My appointment was at the time I wanted it to be. The service team was prompt and completed the work on time. I highly recommend this dealership for their terrific customer service and focus on ensuring my expectati... read more
My wife and I have been customers of BMW Northwest since our first purchase in 1987. We have had the opportunity and privilege of working with several sales staff members, as well as several service and parts staff. Over the years we have seen changes in the auto industry as well as changes at the dealership in personel, decor, and even location. One thing that hasn't changed is the cordial yet profesional experience we've always had whether it be puchasing, repairing, buying parts, or just simply answering a question. This ... read more
BMW Northwest is truly an outstanding dealership! There was absolutely no pressure! Our Client Advisor (Young Pak) is very knowledgeable and was able to show us every feature on the BMW X5 to the level of detail we desired. He actually made our experience fun! The entire staff is friendly and you can tell that they truly want your experience at their dealership to be the best you have ever had. Several of the departments (Management, Service, Finance) at BMW Northwest followed up with us via email after our purchase. They al... read more
This dealership will work hard to keep the customer happy. I highly reccomend that you use them. Gary is one of the best and will always help you through anything that you may need while going to this dealership.
I was looking for a very specific vehicle....a low mileage e46 coupe with manual transmission. I found that exact well optioned vehicle on BMW Northwest's lot. There was one small issue - I live in New Jersey. Mark Rauschert, answered all my questions regarding how out of state sales and shipping are handled. Price negotiation was painless and the selling price was fair. Susan Grissom had me financed within the day and followed up with a personal phone call. After overnighting paperwork in both directions which needed signat... read more
I recently bought a new 2011 328i from this dealership. Mark was very professional, very friendly, and he was able to negotiate a price for the purchase and my trade-in that left me very satisfied. Who knew buying a car could be this pleasant??? Highly recommended.
My first purchase of a BMW was in 2003 from BMW Northwest - I purchased a 530i and both my wife and I loved this car - I traded the BMW in on a 2010 Jeep Commander - While the Jeep Commander was a good vehicle it was not a BMW. Without actually expecting to purchase a new car my wife and I decided to visit BMW Northwest. We were greeted at the door by a professional staff member and invited into the show room floor. We were then introduced to James Lee. We told James we were just looking . . . he did not pressure us into a s... read more
Rich Knoll is knowleageable, responsive and a pleasant person to deal with. He is very attentive to our concerns and takes the time to explain in great detail (language we can understand)the work that was done to our vehicle. He keeps us informed in a timely manner if there will be unexpected delay on the completion of the work to be done as well as other necessary repairs. He is very friendly, courteous and a good listener. Always sends us home with a smile. Jay Zenon is very supportive when Rich is not around for us. He is... read more
The people that work here are great. Not only do they follow up with you they listen to your needs and do whatever they can to assist you. I have had such a great experience with the sales and service department. When I buy my next BMW, I wouldn't go any where else.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is open now. It will close at 5:30 p.m.