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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My service advisor was very thorough in keeping me informed as to the status of my vehicle maintenance. The video of the inspection placed me in the maintenance bay with the mechanic. All documents were sent for signature electronically and made picking up my vehicle super easy.
Not satisfied at all. Specially Lary who unfortunately is the general Manager. Nothing much to say…
Great service and professional standards. Service department is impressive on delivering the utmost service to your vehicle.
Business response:
Thank you for the great review, Andrew! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
Great, speedy service. Nice inspection video. Very nice, quiet waiting area. No “surprises” or unforeseen delays.
Very satisfied with the service and general care from every BMW NW staff. Special thanks to Austin, my service rep.
Business response:
This is what we love to hear! Thanks for sharing your appreciation for the BMW Northwest team and giving Austin a shout-out. Safe travels, and we'll see you next time!
Andrew was extremely helpful working with me while my bmw was in for repairs. If he didn’t pick up, he would always respond in a timely manner. They also washed the car which was unexpected. You can rest easy in their hands.
Business response:
Thank you for sharing your positive experience with Andrew and our team! We appreciate your business and your confidence in our work here at BMW Northwest. Drive safely until we see you next!
Consistently excellent service. On time, courteous, and respectful. Service representative is the best. I will continue to take my vehicles to BMW Northwest for service.
Business response:
David, thank you for taking the time to leave our BMW Northwest such an awesome five-star review! We strive to provide top-notch service to each and every customer, and we are delighted to have hit the mark with you!
They were professional polite very thorough and would recommend For an awesome experience them to everybody
Business response:
Thank you for the great review of BMW Northwest! We hope to see you in the future!
The service was pretty good and also it was a good experience for me I really like how the service was done .everything was perfect . Nice job
Business response:
Thank you for the great review! We are so glad to hear that you had a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is open now. It will close at 5:30 p.m.