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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Friendly and very helpful team members. Welcoming and clean environment. Overall excellent customer service experience.
Business response:
Jo, thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back!
Courteous and quick. Love the video sent of the inspection with explanation of the work done.
Business response:
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
Always treated as a valued customer. Our service advisor, Shane was extra attentive to our vehicle issues. Thank you! Btw… they have the best waiting area. ;-)
Business response:
Thank you for the great review! We are so glad to hear that you had a successful experience working with Shane. Drive safely, and we hope to see you back again at BMW Northwest!
Got me in right away and did not hassle me about the Warentee. I was treated with respect and they were courteous at all times.
Business response:
Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at BMW Northwest!
This dealership has the worst parts, service, and general manager!! They had my car towed off the lot, when I brought it to them to get fixed. I brought my car here after going to 3 mechanics, thinking it would be the best, even if it costs more. I talked with 4 different managers, the service manager being the worst. They knew I was out of state & couldn't get it back from the tow yard. Don't ever bring your vehicle here, you might not get it back. I heard about another person with a similar story to mine. I can't believe t... read more
I sold vehicles for over 25 years and they were a pleasure to work with in the purchase of my new car.
Business response:
Thank you for taking the time to review us! We are so glad to hear that the BMW Northwest team earned your five stars. Drive safely, and we hope to see you back again down the road!
Friendly, attention to detail, easy to work with. Set up to make the experience enjoyable.
Business response:
Wayne, thank you for the great review! We are so glad to hear that you had a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
Completely profession and very unique experience. 100% on mark and very detailed information about the vehicle
Business response:
This review means a lot to us! Thank you for choosing BMW Northwest and for sharing your feedback. We hope to welcome you back for all your future service needs!
David’s service was outstanding and the people from the dealership very helpful and nice
Business response:
Thank you for giving David a shoutout! We're glad that the team was wonderful to work with. See you next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 6:00 a.m.