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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Overall excellent experience: knowledgeable & friendly staff, excellent service, comfortable waiting area, and great antique car collection.
Business response:
Thank you so much for the 5-star review of BMW Northwest! We appreciate your compliments on our wonderful team and waiting area and hope to see you again!
BMW Northwest has done a great job on on our X3 hybrid from the simple Oil changes to the replacement of the windshield and the battery recall, great customer service has made all the difference.
Business response:
Thanks so much for leaving BMW Northwest a five-star review! It's a pleasure keeping your BMW X3 running like new. Until next time!
Dealer gave me the earliest available build slot for my favorite build and my car arrived at the dealership sooner than the average wait time. The representative I worked with was always reachable, but would have appreciated if they would have communicated updates pro-actively to me instead of needing to ask for updates every time. The experience with the dealership was very positive and everyone is helpful.
Business response:
Thank you for trusting us with this purchase! We are so grateful for your business as well as this feedback. We expect the best for our customers and will keep this in mind moving forward. Safe driving!
I am beyond happy with the service I was provided by Sean Omoto at BMW NORTHWEST.
Business response:
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Sean and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
I brought my vehicle in for a recall, a repair that is of no cost to me and I was happy with how I was treated. Everyone was professional and courteous. Then even gave me a courtesy car while my vehicle was in the shop. I didn't expected my car back until monday, but they got it ready to roll late friday night and I was able to pick it up saturday. Overall pleasant experience.
Business response:
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely and we hope to see you back again down the road!
They worked with the numbers until I was able to save an extra $100 a month
Business response:
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
Excellent service, technician and Manager were knowledgeable about their job. I got back my vehicle on promise time.
Business response:
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back!
Excellent customer service. Mt service advisor, Jeff Stanford communicates well and keeps me informed as to progress and completed the work before the estimated time frame.
Business response:
Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jeff and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
BMW northwest is an amazing dealership. The experience is always over the top, best service center ever!
Business response:
Todd, we are blushing! Thank you for all your support of BMW Northwest!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 6:00 a.m.