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BMW

4.6

About this business

Location details

4011 20th St E, Tacoma, WA, 98424, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:30 p.m.
Tue6:00 a.m. to 5:30 p.m.
Wed6:00 a.m. to 5:30 p.m.
Thu6:00 a.m. to 5:30 p.m.
Fri6:00 a.m. to 5:30 p.m.
Sat6:00 a.m. to 4:30 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,876 reviews
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Punky's profile image
Punky 
3 years ago

The dealership was clean, everyone I dealt with was very respectful, and courteous. I would take my car back to them in a heart dear, if I needed it worked on. Rich, the Service writer was a great man, professional and courtesy. 

Business response:

It is gratifying to hear that you had such an excellent experience with Rich and our team! Thank you for choosing BMW Northwest and for sharing your support. Drive safely until we see you again! 

juliepalumbo's profile image
juliepalumbo 
3 years ago

Larry was the most helpful and friendly dealer I have ever worked with. Made the experience comfortable and enjoyable. 

Business response:

Thanks for the excellent review, Julie! We are thrilled to hear that Larry was pleasant to work with. Our team is here to help with any of your BMW needs! 

Sandyjasper's profile image
Sandyjasper 
3 years ago

Very organized and friendly. Explained everything. Took a little longer than I was told by the lady that set my appointment. Comfortable waiting area. 

Business response:

We are happy to have earned your high-star rating. Thank you so much for your patience, and we hope to see you again at BMW Northwest! 

Richard's profile image
Richard 
3 years ago

I had my car in for its scheduled maintenance. They were very thorough and informative as always. I appreciate their attention to detail; it's a great dealership and I certainly recommend them! 

Business response:

Thank you for your confidence in BMW Northwest, and for your business. It is great to hear that our team provided detailed and attentive service. We are thankful to have you as a customer, Richard! 

igorzhuravel's profile image
igorzhuravel 
3 years ago

Having a wonderful experience with the BMW Northwest since 2010. Purchased two vehicles here, the second vehicle is already 8 years old. All services doing at this location - I’m completely satisfied with theirs work. 

Business response:

We are delighted to receive this great review! Thank you for being a loyal client of BMW Northwest. It means a lot to the team to have your confidence! 

acevan's profile image
acevan 
3 years ago

It is always a great experience when I go there. The staff provides extremely professional service at all times. 

gregcthekid's profile image
gregcthekid 
3 years ago

Good service and people that are there to help with anything you need Prices are fair to compared to the competition 

Business response:

This is a fantastic review! Thanks from the entire team at BMW Northwest! 

Enrique.islas's profile image
Enrique.islas 
3 years ago

They give me excellent attention during the process of my purchases of my BMW since I order it through the deliver. 

Business response:

Enrique, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road! 

S.A.M.'s profile image
S.A.M. 
3 years ago

We brought in our BMW for its first oil change and to swap out tires to winter ones. We waited while this was being done. Brandon was great in giving us wait expectation times and took care to keep us informed. And he even thanked us for our patience! He always had a smile on his face and was very pleasant to work with! Their service waiting area was clean and stocked with a variety of drinks and snacks while we waited. So far our best experience is with BMW Northwest. We use to get our other BMW serviced in Seattle as we bo... read more

Business response:

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Brandon and the BMW Northwest team. Drive safely, and we hope to see you back again down the road! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,876 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 6:00 a.m.