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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I have been working with BMW Northwest since 2013. Their service is consistently high quality and attentive.
Business response:
Mike, thank you so much for the 5-star review of BMW Northwest! We look forward to our continued relationship!
David, my service advisor at BMW NW, was an absolute pleasure to work with today. He explained what services were due, the price, and estimated the exact time it would take. Thank you David for your professional, friendly, and excellent service today!
Business response:
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
David is a rock star Always responds pleasant and very very knowledgeable He does not oversell I totally trust his recommendations He is WHY we buy BMW
Business response:
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with David and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
I was able to get my car maintenance done in a very timely manner. Booking an appointment was fairly quick and updates about my car was nice.
Business response:
Jeremy, thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
It was easy to make a reservation. Service was prompt and staff were courteous. The waiting room is clean and pleasant. The job was done efficiently and I was sent a video of the findings. The serve was completed earlier than estimated.
Business response:
Frank, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
Employees are professional, efficient, courteous, timely in every way from making appointment to service completion.
Business response:
My excellent, professional service rep was Jeff Stanford. I mistakenly indicated “Jay” in my 5-star review.
I was truly amazed at the way i was fully taken care of from the beginning , during, and to the end of this experience. Andrew was accommidating, friendly, informative, and very much added a positive and calming atmosphere to a situation that could and sometimes is not a pleasant situation for women in an unknown area of car repair and maintenance...i look forward to the next visit with BMW Northwest.
Business response:
We appreciate your confidence in our team to get the job done. Andrew will appreciate the kind words so thank you for the wonderful review. Drive safely, and we hope to see you back at BMW Northwest!
BNW is the best I love the service . The employees is so professional And always answer the questions
They are professional and courteous and helpful They made sure my questions were answered thoroughly
Business response:
Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 6:00 a.m.