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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
David Quinn is my service advisor and always does an excellent job. Today my car was finished ahead of schedule. David also spent substantial additional time to coordinate service on another vehicle. Even though I have to drive 60 miles it is well worth the effort.
Business response:
We really appreciate your confidence in David and the team! Thank you for choosing BMW Northwest and for sharing your feedback. We look forward to the next opportunity to assist you!
Friendly service advisors (Brandon is my go-to guy), and great attention to detail! Multiple texts during service appointment to update me on progress, including a video of the inspection while car is up on lift for oil change.
Business response:
Jay, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Brandon and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
I appreciate emergency help under short notice today. I realize you were short handed today but still worked me in to solve the unusual problem!
Business response:
Lynn, we'll always do our best to accommodate you whenever we have the chance. Thank you for trusting the BMW Northwest team to get you safely back on the road, and we hope you'll reach out to us again next time you need assistance!
Service was swift and very professional, attendants were friendly and made you feel comfortable. Would recommend service to anyone.
David was the consummate service representative. He provided detailed information on the status of my vehicle and recommend solid guidance on courses of action forward.
Business response:
We are glad to hear that David took excellent care of you and your vehicle. Thank you for stopping by to post a fantastic review! We hope to see you next time at BMW Northwest.
Really great service, very polite and helpful employees that make for a really nice experience.
Business response:
Thanks, Pohonui, for stopping in and leaving BMW Northwest a five-star review! We appreciate your support and kindness. Happy travels!
The service department staff were friendly and transparent. The dealership was clean and there was a well-stocked beverage and snack area.
Business response:
Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back!
Great communication and service by the sales team. Kept us posted on our order and walked us through the X5 so we could use all the fun features. Thanks.
Business response:
It was our pleasure to work with you! Thank you for choosing BMW Northwest and for stopping by to share your experience. Enjoy the ride in your new BMW X5!
Very professional, timely and courteous team. I was very happy with the service and will be returning.
Business response:
Thank you for the great review! We appreciate your support and are happy to hear that the BMW Northwest team earned your five stars. Drive safely, and we hope to see you back again down the road!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 6:00 a.m.