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BMW
- Automotive
- Richmond, VA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
8710 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
A car is our second largest purchase after our house so we want to make our purchase from someone we can trust. We went through USAA buying service and located several dealers. From the beginning, Steve Lerner and Richmond BMW went out of their way to learn what we wanted in our next car and then pulled out all the stops to locate the exact car we were searching for. Along the way, we feel like we made a new friend and, frankly, enjoyed the process. Steve and the crew, to include the finance specialist, Andrew, were about as... read more
We leased a BMW 428i for three years, and decided not to replace the car at the end of the term. We didn't expect much service with the return process, but were pleasantly surprised with Steve Lerner. He took the time to explain the return process, clear out the electronics (phone book and Nav), and provide us with a copy of his inspection. During the ownership of the car we were well taken care of by Richmond BMW and would highly recommend them and the staff to anyone who wants to buy the Ultimate Driving Machine.
I came here looking at a 2013 Nissan Altima I really wanted that I happened to come across online. I just wanted to check it out and test drive before I go across town to another dealership .Next thing I know I'm trading in my old car and getting this Nissan. The service here is amazing , everyone has a pleasant easy going attitude and I got lucky enough to have Steve Lerner in sales who helped me tremendously in my purchase. Whenever I plan to get another car I defiantly without a doubt will come back to BMW of Richmond.
My wife and I appreciate having received great treatment from the Dealership and from its staff, particularly including Joel Wright and Josh in sales, Andrew in finance, and its BMW Genius Yousaf. To quote Hubert Humphrey, the 38th U.S. Vice President, we are "pleased as punch" both with our treatment and with our fine new BMW 240ix. Robert and Raissa Johnson Forest, VA May 11, 2017
Shopping for a car that is a pleasant experience? Why ....yes! After being rear-ended by a drunk (in the afternoon, no less), my nerves were shot, my emotions were high.....and I needed to find a good used car. Steve Lerner and Anton Kulay made everything easy, transparent and pleasant. From talking on the phone, to test driving, to buying to orientation of all features in a 2004 car......well, they were every word in the title of this essay.
I had been looking for my dream car for a couple months, and I had finally found it at Richmond BMW. I live 5.5 hours away in Greenville, SC, so the majority of the deal was conducted over phone and email. Since the first phone call I made to the dealership upon finding the vehicle, I experienced exceptional customer service which made this the most enjoyable car buying experience of my life. Steve Lerner and Joey Harris went above and beyond to make the long distance buying process smooth and easy, I could not have been mor... read more
I was quite impress with Steve Lerner's efforts to ensure that I was able to immediately see the Lexus RX400H that was advertised online. He was willing to assist me and wait with me until the entire purchase process was completed. Steve is a great example of offering excellent customer service and he shows that he cares and understands the needs of the consumer. Great job Steve, you made me feel comfortable in my decision to purchase the Lexus RX400H. Anton Kulay, thank you for your patience and clear explanations regarding... read more
I recently purchased a brand new 2017 BMW X6 Sports Activity Coupe. Ms. Chelsea Moorer, a saleswoman with Richmond BMW did a phenomenal job with locating the vehicle I truly wanted instantaneously. (within a hour) I searched around for the same vehicle on the internet for a couple of weeks and almost brought a similar vehicle from another BMW dealership out of town. Then, I called Richmond BMW, and spoke with Ms. Chelsea Moorer who's professional sales expertise assist me throughout the purchase of my vehicle. Ms. Moorer was... read more
Here I am at the end of my lease of a 328i BMW. I contacted Steve Lerner, Client Advisor for a pre-lease end evaluation. I had never been to this dealership, nor had I met Mr. Lerner; and I dreaded what I thought was going to be an unpleasant experience. AMAZINGLY, I had the exact opposite experience. Steve was super wonderful and made this process easy and (I can't believe I'm saying this) but it was almost enjoyable! General Manager, Matt Perry spoke with me about the possibilities of us choosing another BMW. When I told h... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,536 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.