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BMW

4.6

About this business

Location details

8710 W Broad St, Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.63,536 reviews
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Bunbomb's profile image
Bunbomb 
10 years ago

Kirk Randolph was great to work. We built the car on line. It was delivered 3 weeks later. The car was admired by folks inside the dealership while paper work was completed. 

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JHCJR 
10 years ago

Dawson McKenzie is the man to see. He knows BMW's inside and out, and will treat your car like it is his own. The entire service department is a pleasure to deal with. 

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jklmd 
10 years ago

Dawson Mckenzie was fantastic. He has an excellent knowledge base and people skills. He kept me informed about the status of my vehicle and did exactly what I wanted. 

Oakie0462's profile image
Oakie0462 
10 years ago

Been working with Scott Hornbeck since January 2014... first with Z4 and now 328I. Always professional and very knowledgeable. Makes sure my car is in and ready as promised. Love my car but Scott and the team are an additional perk to having my BMW. 

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Chad1414 
10 years ago

Scott always provides first class service!! Always very helpful when ever I need any maintenance or repair!! Thank you so much and Keep up the great work! 

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SJA 
10 years ago

Dennis Morgan and Ronnie Minor with Richmond BMW service are THE BEST. I have brought my vehicle to Richmond BMW for several years and it is an excellent experience 100% of the time! I always receive superior client service and repairs are complete, correct and on time. It is apparent they care about my vehicle operating safely and at its best. I would recommend this service department and dealership to anyone. Thank you, Dennis Morgan and Ronnie Minor! 

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Bella 
10 years ago

we have been bmw owners for years and always have a great experience with the Richmond BMW team on Broad Street. everyone works together to make the right deal for us 

Business response:

Bella, thank you for the 5 star review. I am thrilled that you have always had excellent experiences with our dealership and we look forward to helping you again soon. Best, Matt Perry, General Manager 

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kbwest 
10 years ago

This has been the best car buying experience I have had. I would recommend this dealership to anyone. Steve Lerner made this a very hassle free experience. 

casblue's profile image
casblue 
10 years ago

Scott Hornbeck delivered excellent Customer service. They stood by their word and delivered great customer service, Give Scott a call. Easy to make an appointment and great communication prior and after service was completed. Thanks for the great service. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,536 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 8:00 a.m.