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8710 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Kirk Randolph was great to work. We built the car on line. It was delivered 3 weeks later. The car was admired by folks inside the dealership while paper work was completed.
Dawson McKenzie is the man to see. He knows BMW's inside and out, and will treat your car like it is his own. The entire service department is a pleasure to deal with.
Dawson Mckenzie was fantastic. He has an excellent knowledge base and people skills. He kept me informed about the status of my vehicle and did exactly what I wanted.
Been working with Scott Hornbeck since January 2014... first with Z4 and now 328I. Always professional and very knowledgeable. Makes sure my car is in and ready as promised. Love my car but Scott and the team are an additional perk to having my BMW.
Scott always provides first class service!! Always very helpful when ever I need any maintenance or repair!! Thank you so much and Keep up the great work!
Dennis Morgan and Ronnie Minor with Richmond BMW service are THE BEST. I have brought my vehicle to Richmond BMW for several years and it is an excellent experience 100% of the time! I always receive superior client service and repairs are complete, correct and on time. It is apparent they care about my vehicle operating safely and at its best. I would recommend this service department and dealership to anyone. Thank you, Dennis Morgan and Ronnie Minor!
we have been bmw owners for years and always have a great experience with the Richmond BMW team on Broad Street. everyone works together to make the right deal for us
Business response:
Bella, thank you for the 5 star review. I am thrilled that you have always had excellent experiences with our dealership and we look forward to helping you again soon. Best, Matt Perry, General Manager
This has been the best car buying experience I have had. I would recommend this dealership to anyone. Steve Lerner made this a very hassle free experience.
Scott Hornbeck delivered excellent Customer service. They stood by their word and delivered great customer service, Give Scott a call. Easy to make an appointment and great communication prior and after service was completed. Thanks for the great service.
BMW has a 4.6 star rating with 3,536 reviews.
BMW is closed now. It will open on Monday at 8:00 a.m.