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8710 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
James Gardner was outstanding!! He went above and beyond our expectations to make our out-of-state purchase easy and the best new car experience. Fabulous!!
I have been interested in MINI for several years and was due to obtain and new car. However, I do not live close to a dealership and Richmond is almost 2 hours away. I spoke with Rebecca Kunz and three days later I was in my new Countryman without any hassle and any travel! Fantastic service. I still cannot believe that I have the car, the features, and the price I wanted without ever leaving my town! Rebecca Kunz rocks! I can't wait to take a road trip to Richmond and thank her in person!
Business response:
Thank you for the 5 star review, Roy! I'm glad that Rebecca made sure that you had such a wonderful experience and we hope you enjoy your Countryman. Please let us know what we can do for you during your next visit. Best, Matt Perry, General Manager
Scott Hornbeck was a tremendous help! I have been working exclusively with him for the past couple years. The dealership is top notch and service was outstanding!
Steve Lerner made our "out of state" car purchase extremely easy. We found just what we were looking for and we will definitely buy from them again.
Matt Perry and Steve Lerner went way over the top to get me the exact that I wanted to lease and to get it delivered to me in Florida. It was complicated, but they went the extra mile to make it happen -- especially Steven Lerner.
I recently bought my first Mini Cooper S and found myself at Crown. The staff had just moved into their new facility (which is beautiful) and it was clear that the new space suited them well. They were all professional, clean, enthusiastic about their product, and willing to work with me about buying a car. My sales team was James, John and Paul (I am not kidding!). While James was my main point of contact Paul and John were an incredible influence in my final decision. I cannot say enough about how enthusiastic they all are... read more
Without question, my best experience with an auto dealer. Steve Lerner made the whole thing easy, hassle free, efficient, and fair. They set a great price from the outset, charged me minimal additional fees to get the deal done, and didn't try and push a bunch of extras I didn't need or want. Steve made buying a great car just like it should be - no more complicated than buying a sandwich. If you see something you like at this place, call him. I promise, you won't regret it.
Steve Lerner is a great sales person! Also really like Dennis Morgan in service. Steve is knowledgeable and very professional. Follows up and runs every detail down.
My husband and I both bought vehicles from Travis Woods previously and wanted our son to get the same great pleasant experience. Travis sold our son a GMC truck as this was his first time buying experience. Travis worked hard and kept things clear for our son. Travis is an honest and hard working salesman. Highly recommended!
BMW has a 4.6 star rating with 3,536 reviews.
BMW is closed now. It will open on Monday at 8:00 a.m.