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BMW
- Automotive
- Richmond, VA
About this business
Location details
8710 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Buying a car with Josh could not have been easier. Josh was able to help me navigate the myriad of packages that it takes to put together a BMW today. Thanks Josh for exceeding my expectations and changing my impressions about new car dealerships...Highly recommended! Jeff G. Richmond, Va.
We drove 2 hours to purchase a used car from Richmond BMW. Our car buying experiences in the past had been so stressful and lengthy from all the worthless haggling. Steve Lerner made the process so easy and hassle-free and there was NO haggling. He and the staff at Richmond BMW were straight-forward and honest. Steve is excellent and made the drive completely worth it! We definitely recommend buying your next car from Richmond BMW, even if it's a little out of the way.
Paul Baldwin was our salesman and he was always tentative to our questions, never pushy, and made our buying experience pleasurable. We built our mini countryman with no problems and love the car. I will come again to buy from Paul Baldwin. He was the BEST! This was our third car that we bought from Crown Richmond BMW/Mini and I will continue to recommend it to family, and friends. Young Choe was always professional, friendly, and attentive.......Dan Weinberger very informative and professional explaining important info, all... read more
Exceptional service from Deangelo & the entire team. Well worth the drive from DC! This is the 2nd car I've bought from Richmond BMW & plan to keep doing business with them. Thank you!
I found my X 3 on the web. I live in NY. I bought the car sight unseen.I own three other high end cars. Steve Learner and Daniel Weinberger made the experience so easy.Everything was done by phone and the documents were overnighted to me. I have a cousin in Richmond that picked up the car for me. I will only buy my next cars from this dealership. They are true gentlemen.
I have been a return customer of Richmond BMW for over 18 years now, leasing and buying BMW's with them for the sole reason of the customer service excellence that Richmond BMW gives to everyone that walks into their store. Whether it is in the service or sales department, the employees are friendly, honest, trustworthy, and a pleasure to work with. I believe thhey are the best in town!
Business response:
Danielle... Thank you so much for your years of being a loyal customer! We truly appreciate it and look forward to continuing to provide you outstanding service for many, many more years. Thank you for the kind words. Matt Perry General Manager Richmond BMW
Great service. Got the exact car I wanted in a timely manner. Kept me well informed through the entire process. Steve was knowledgeable, thorough, and courteous.
Business response:
Dan... Thanks for taking the time to let us know about your experience. What you describe is exactly what we strive to deliver to each and every one of our customers. If you have any questions or needs with the new vehicle just let us know! Thanks again, Matt Perry General Manager Richmond BMW / Crown MINI
Overall, we are very happy with our our recent purchase of a 2012 BWM X5 at Richmond BW. The pricing was excellent and I appreciate the transparency of their trade in value process. They also went above and beyond to make sure I could drive the new car home the day I arrived since I came from 3 hours away. We love the new car - thanks!
Business response:
dbergman... We're so glad to hear that you're loving your new X5! It's a terrific vehicle. Thanks for leaving us feedback on your experience. We love it when customers highlight the features of our processes that they appreciate as it helps us to focus our efforts to make the shopping and buying process the best it can be. Thanks again and enjoy your BMW! Matt Perry General Manager Richmond BMW
Anton was very friendly and professional. He went the extra mile to help me make a decision on the car that suited my needs. In addition, the no haggle pricing was a breath of fresh air. Highly recommend this dealership.
Business response:
vet6666... Thanks for the feedback! We're glad to hear that you liked the Customer Preferred sales experience with "no haggle" pricing. This is something that we've worked hard to implement and perfect, so to hear that it is well received means a lot. We appreciate your business and your recommendation! Matt Perry General Manager Richmond BMW / Crown MINI
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,536 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.