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BMW

4.6

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Location details

8710 W Broad St, Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.63,536 reviews
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jeffreysole 
13 years ago

Bought MCS-03 at this dealership. After 90,000 miles and relatively bad experience at two other Washington Area MINI Dealerships, I decided to come back to Richmond (well worth the 90 mile trip from Arlington VA) to obtain honest and affordable service on my Cooper-S. I also own 328 BMWxi, and intend to have it serviced here. 

swathiramu04's profile image
swathiramu04 
13 years ago

Car purchased 2010 BMW 328I.... Steven Lerner is Very helpful with us. he almost spend a full day for purchasing the car and walking through all options in car and he also set me up with Road side assistants and Bluetooth pairing with my phone.. When we purchase the car mats were not there and manuals as well.. he note down those and informing us once in a week about those saying he didn't forget those as soon as he has it he posted them to us.. He is really very helpful to us and very friendly.. Thank you so much for you su... read more

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iziegler 
13 years ago

Steve spent a lot of time explaining the leasing package, but I ultimately decided to repair my car instead of leasing a new one. He was patient, amicable, and knowledgeable. If I decide to lease a car, I will seek him out. 

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leanbsix 
13 years ago

From the minute I walked into the dealership, it was a great experience. The rep's were very polite and professional. I knew from the minute I was approached, I was buying a car from this dealer. Great car and quality service was key for me. Thanks BMW of Richmond. 

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mike88w 
13 years ago

Took me in same day with no appointment and serviced my vehicle while I waited. BMW of Richmond always delivers fast friendly and quality service. 

sstahldvm's profile image
sstahldvm 
13 years ago

This was my first MINI purchase and the sales team at crown MINI lead by Young the sales manager was amazing! The entire sales force got involved in helping me make a decision on a new MINI that was right for me. Anja, Tim, Brian and Drew teamed up to provide a wonderful experiance. I was in the showroom for almost seven hours, drove multiple cars and was given a great deal of helpful insight into which MINI might best fit my needs. One employee (Drew) even volunteered to pick up another employees (Anja) son from school so t... read more

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kit_newton 
13 years ago

Brought my car in for an oil change and replacement of 2 front tires. Joshua was very helpful and friendly during my check-in. He walked out with me to check my front tires and recommended I also get an alignment after changing out front tires, so they wear evenly. This is my second service visit to Richmond BMW and both times I have been impressed with the services provided. 

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tydsmith 
13 years ago

Mr Brown is an excellent salesperson because he cares about his customers. He wants his customer to be happy with the purchase and is patient and listens to the customers needs. Highly recommend seeing Christian Brown and visiting Richmond BMW 

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KMBoyd 
13 years ago

Steve Lerner was extrememly helpful during the purchase of my used Mini. He listed to what I was looking for in a car and found the right one for me. Once the car was selected he spent time with me going over the features and controls - I have never had a sales person do that for me. He even helped me program my bluetooth to voice activate call my husband. Steve was very polite and professional. He & the staff at BMW were respectful of my time and no point did I ever feel rushed or ingnored. Frank Sorenson, who did my loan p... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,536 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.