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BMW

4.6

About this business

Location details

8710 W Broad St, Richmond, VA, 23294, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.63,536 reviews
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Christine3701's profile image
Christine3701 
13 years ago

Rick is always super friendly and amazingly helpful. He always goes out of his way to answer questions, make sure I get the best service possible, and make my wait enjoyable. Rick and Andrew are both extremely knowledgeable, friendly, and helpful! I will always come to BMW / Crown Mini of Richmond for all of my needs! 

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jalmenar 
13 years ago

It was a pleasure to visit BMW of Richmond. Paula and Dmitri provided an excellent customer service. We hope to visit them again in the future. 

bootsterva's profile image
bootsterva 
13 years ago

Completely professional, courteous, and forthcoming. Total disclosure of options and recommendations. The very first time I have ever felt at ease buying a car was with Anja at Crown Mini Richmond. I traded in a BMW so I am familiar with dealers in New Jersey and Northern Virginia. Anja kept me informed all the time and made arrangements to accommodate me. I highly recommend Anja at Crown Mini, Richmond. Thank you. 

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Penelope Dishaw 
13 years ago

My husband & I drove 100+ miles to look at a used Volvo; when we arrived, it was out front all ready for us. We were greeted by everyone. Steve is VERY likeable; he is straight-forward and personable. He had called us during our trip to Richmond to confirm that the car was available and ready for us to test drive, and then after the sale the next day to make certain we were happy. Everyone else at the dealership was very helpful and friendly. My only suggestion would be for management; we had to wait around more than I had e... read more

Jthornton12's profile image
Jthornton12 
13 years ago

Steve was very knowledgeable and kind. He was a true pleasure to do business with. Not only during but after the sale, Steve went out of his way to help me with all the questions and concerns I had about my new BMW. Thank you so much for helping me get into my X3. I would recommend working with Steve to even the closest of friends and family. Thanks again Steve Justin 

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bkiraly 
13 years ago

This is the best dealership I have ever been associated with! Every visit has been consistently friendly, efficient, and the quality of work has been excellent. 

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TroyGT 
13 years ago

My wife and I drove all the way from Greensboro NC to Richmond BMW for our latest used car purchase. No dealership in our area could offer a competative price for the vehicle and options I wanted. I saw the vehicle in Richmond via Autotrader, contacted Steve Lerner via email first, then later by phone. Steve's great attention and eagerness to earn our business is why we decided to make the drive for the purchase. Steve is a great guy, was very attentive to our needs, could answer any question we threw at him, considerate of ... read more

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Maymay0411 
13 years ago

My husband had surprised me with a new BMW tonight as a birthday present. Steve came home with my husband and took his time to show me all the features the car has. He was great. My husband said it was really great working with Steve. He is really a very nice attentive dealer. I would definitely recommend him. Thanks Steve. 

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wiseguy58 
13 years ago

After searching several dealerships for a quality used Cadillac, my fiance and I were pleasantly suprised while visiting Richmond BMW. Steve Lerner was very honest and forthcoming with the condition of the vehicle. The no haggle approach was very refreshing and the overall experiance was great. I will recommend Steve to friends and family, and look forward to purchasing our next vehicle from Richmond BMW. Erik & Shannon 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,536 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.