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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had the BEST experience at Bachrodt and would recommend them to everyone. I felt at home and it was so easy breezy. I didn't feel pressured and my sales lady was top notch!
Business response:
Thank you for your feedback and recommendation! We're very happy to hear that you enjoyed your visit here with us at Lou Bachrodt Chevrolet. We are driven to offer great customer care and we strive to provide the best experience. Thank you again and we hope to see you again soon! George Schaffner | General Manager | george@bachrodt.com
Bought my first BMW. Josh Schneider is who you want to work with. He is very knowledgeable and made the whole process very easy and fun. I will definitely be back when I am ready to upgrade.
Business response:
Thank you and congratulations on your purchase! We are so very pleased that Josh could make your visit easy and fun, and we believe that's how every car buying experience should be. Enjoy your first BMW! George Schaffner | General Manager | george@bachrodt.com
Knowledge and service was appreciated. Learned a new appreciation for all the detail and effort that is involved with the whole new car buying process.
Business response:
Thank you for your review! If you need anything else in the future please feel free to come back and visit us any time. We hope to see you back in again soon! George Schaffner | General Manager | george@bachrodt.com
It was an amazing experience! Jim was honest and truly cared about helping me find a vehicle in my budget. It was a blessing to purchase my vehicle there!
Business response:
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing experience. We will be sure to share your comments with Jim and we look forward to working with you again down the road. Take care! George Schaffner | General Manager | george@bachrodt.com
I had been given the run around previously at other dealerships and when I came into Lou Bachrodt Brandon took very good care of me, got me in a great car and everything was quick and easy. I am very pleased.
Business response:
Hi Shandeah and thank you for this excellent review! We're excited to hear that Brandon took care of you! He is a great asset and we appreciate all he does. Thank you again and enjoy your new vehicle! George Schaffner | General Manager | george@bachrodt.com
Al Luna was our car dealer and somehow he knew exactly what we were looking for as soon as we sat down at his desk!! He made our purchase of our used Nissan Rogue a breeze!!! If you want good customer service, ask for Al Luna!!!
Business response:
I am happy to hear your time spent with Al was well spent. Congratulations on your Nissan Rogue! If you have any questions or concerns regarding your vehicle, please come back to visit us. We look forward to seeing you in the future! George Schaffner | General Manager | george@bachrodt.com
I had a month to purchase a truck but when I visit Lou Bachrodt they gave me a good deal and it took me a day to buy my new silverado.
Business response:
Thank you for your nice review and congratulations on your new Silverado! We are very happy to hear that it was a smooth process for you. Enjoy your new car! We look forward to seeing you again. George Schaffner | General Manager | george@bachrodt.com
When I walked into Lou Bachrodt Auto Mall, I wasn't expecting to get anything or to get the great deal that I did. I was just going to look around without any high hopes. The car I had was on its last limb and I knew I was going to need a new car soon. I work two jobs and I have a four year old little girl. It's getting to that time of year where it gets really cold and many cars have problems. Sam Ferrill knew this and he did not want me walking away and driving off in my death trap. What he did was above and beyond what mo... read more
Business response:
It's great to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Sam went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hears of your comments. Please let us know how we may be able to help next! George Schaffner | General Manager | george@bachrodt... read more
Prosper Rubino was our salesperson and went the extra mile to assist us in purchasing a used vehicle. Although buying a car has always been a challenge for me, he made it a rewarding experience and I definitely will return to purchase my next vehicle from him. I have already recommended him to family and friends for their next car purchase. Ed Sennett assisted us in financing the vehicle, definitely enjoyed his sense of humor.
Business response:
Hello Angela and thank you for your feedback! Prosper and Ed are great assets to Lou Bachrodt Chevrolet and we appreciate them for giving you an enjoyable car-buying experience! We thank you again and we look forward to seeing you again in the future! George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.