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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I had an excellent experience buying our Chevy Cruise. Brandon Campbell treated us as royalty and we would definitely work with him again. Gary & Lori Baker
Business response:
Thanks so much for taking the time to share your experience with us, Gary and Lori! We work hard to make sure our guests have an excellent experience. We will be sure to share your comments with Brandon and we look forward to working with you again in the future! George Schaffner | General Manager | george@bachrodt.com
This is my third car I have bought from Al Luna. He's great in telling you all about the cars That you want to see. He will give his option on if it is a good car for me. I like that he gets to know you on a personal level as well. He's not pushy and when to do pick your car he walks step by step. Explains everything about it and how it works! Thanks so much again Al.
Business response:
Thank you for reviewing your time spent at Lou Bachrodt Chevrolet! It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with Al was wonderful! He is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. It's fantastic that we have earned your trust and repeat business; we always look forward to seeing you again! George Schaffner | General Manager | george@bachrodt.com
Went in not sure if a new vehicle was right for us Mr AL Luna made it easy for us to make our decision The experience was relaxing and easy
Business response:
Thank you and congratulations on your purchase! We are so very pleased that Al could make your visit easy and relaxing, and we believe that's how every car buying experience should be. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care! George Schaffner | General Manager | george@bachrodt.com
I am thoroughly pleased with the service I received when purchasing my 2015 Chevy Silverado truck. My salesman was extremely knowledgeable when demonstrating all of the features of the truck and was able to get me a deal that fit my budget. I got the exact exterior and interior color vehicle I wanted. Thank you!
Business response:
Congratulations on your new 2015 Chevy Silverado truck and thank you for putting your trust in Lou Bachrodt Chevrolet! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. We look forward to your next visit! George Schaffner | General Manager | george@bachrodt.com
My husband and I were at Rockford Volkswagen on Saturday enjoying the beautiful day. The day got even more beautiful and exciting after being introduced to Casey Welter, Client Advisor. Casey was very helpful and informative about the two vehicles my husband and test drive. She is not only smart about her products, but a charming person to talk to about vehicles. We feel very thankful for her assistant in our purchase of a 2014 VW! And from previous experience with service department, we feel very happy with our decision to ... read more
Business response:
Thanks for your outstanding review! I'm very happy to hear that Casey was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! We'll be sure to pass your thanks on to her. Please let us know if there's anything else we can do for you. George Schaffner | General Manager | george@bachrodt.com
I received great attention from Casey Welter, she gave me the info I wanted without the high pressure sales pitch. All my questions were answered to my satisfaction.
Business response:
Hello! It is reassuring to know Casey provided you with a hassle-free and great shopping experience. Lou Bachrodt Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. George Schaffner | General Manager | george@bachrodt.com
Casey is quite friendly, very efficient, most accessable and communicated consistently throughout the leasing/building/ordering process. She was a joy to work with and I will definitely contact her when I next need a new car.
Business response:
Hi and thank you for taking the time to write this review! Casey’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. We look forward to your next visit! Take care. George Schaffner | General Manager | george@bachrodt.com
Always friendly service and treat you like family. Curtious and make sure you get the right and best vehicle for your money. Jr is the best this was the fourth vehicle purchased from Jr and fifth from Lou Bachrodt
Business response:
Thank you very much for this fantastic review! We are so happy to hear that we could make you feel like a part of the Lou Bachrodt Chevrolet family. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! George Schaffner | General Manager | george@bachrodt.com
My husband and I had a very pleasant experience dealing with JR while purchasing our new car. We will definitely come back to your dealership again. Everyone was great. Thank you.
Business response:
I am happy to hear your time spent with JR was pleasant. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you again in the future. Take care! George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.