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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Went looking for a new car to lease. My Volvo was 16 years old. Our sales person David went out of his way to make our experience a great one. He was very accommodating as we had a very full day with several errands to run and he did what ever was necessary to make our deal happen. There was no stress involved which made for the best experience ever. We did not have time to go over all the details of our Jetta but he made more time for us when we were able to get back to the dealership. Between minor surgery, doctor follow u... read more
Business response:
Thank you for taking the time to share your experience with us. We are dedicated to our customers and it’s important we do everything in our power to ensure they drive away happy customers! It does not surprise us that David went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hears your feedback. Please let us know how we may be able to help next! George Schaffner | General Manager | george@bachrodt.com
Got exactly what I wanted!! The salesman worked diligently to find the vehicle I wanted for the right price!! Financing was a breeze and the terms were upfront!!
Business response:
Thank you and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals! George Schaffner | General Manager | george@bachrodt.com
Lease was up on my GMC Acadia and Brent Woodward and Kevin Lee were most helpful and totally satisfied with my new Terrain. It was a great experience. Would definitely recommend this deanship and these 2 sales people!!!!!!!!!!!!!!!!
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. George Schaffner | General Manager | george@bachrodt.com
Dale our sales representative and Frank were accommodating and helpful in the purchase of a used vehicle. I thought we were able to purchase a like new vehicle for a good price. We are happy.
Business response:
We're excited to hear that Dale and Frank took care of you! They are assets to Lou Bachrodt and we appreciate all they do. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care! George Schaffner | General Manager | george@bachrodt.com
Mike Fisher did a great job getting us into our truck. And meeting our financial goals on payment. Stayed late on a Friday night to get the job done. Thanks
Business response:
We are sincerely pleased to know that Mike's efforts have made the difference in your buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Thank you! George Schaffner | General Manager | george@bachrodt.com
Joshua is #1 for many reasons, he returned my call and had patience throughout my selection decision. He stuck with me until the end of my buying experience. Joshua was truly helpful!
Business response:
Hi and thank you for taking the time to write this review! It's delightful to know that Joshua was of such help to you. We strive to provide a wonderful buying experience for our guests, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care! George Schaffner | General Manager | george@bachrodt.com
It was quick and easy and I received the car that I truly love. I had a Diesel in 2011 and got a diesel in 2015. Recommend to everyone. (With 6 speed transmission)
Business response:
Thank you and congratulations on your new car! We are very happy to hear that it was a quick and easy process for you. Enjoy your new car! George Schaffner | General Manager | george@bachrodt.com
We went to trade in 1 vehicle and purchase 2 vehicles. Our salesperson, Brandon Campbell, was truly helpful, had patience, and had a wonderful attitude through the whole process.
Business response:
Thank you for the excellent review! We’re glad you had the opportunity to work with Brandon. He is a great asset and we appreciate all he does. We'll be sure to pass your thank you on to him. See you again! George Schaffner | General Manager | george@bachrodt.com
Brandon C. Sales consultant was friendly, knowledgeable and it was a great purchasing experience. We love our new car and feel we have purchased a very safe automobile at an affordable price. We also value the 2 year service part of the deal. This is the 2nd car I purchased at lou bachrodt, the first one has over 200,000 miles. The finance person was also very good and friendly also.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.