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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The salesperson who dealt with me was very friendly and courteous throughout the day. He was also very knowledgeable about all the features of the Tahoe that I purchased. He took the time to walk me through every single control/switch/display in the vehicle (and there are a lot!) He also made it clear that he would be my point of contact in the future for any questions about the SUV. He also took me back and introduced me to the service person who would be handling all my maintenance on the vehicle. My last experience of buy... read more
Business response:
Thank you for taking the time to share your thoughts with us! We're glad to hear that your car shopping experience with us went well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thanks again and take care! George Schaffner | General Manager | george@bachrodt.com
We were dreading buying a new car at a dealership due to our experience several years ago at another store. Thanks to Warren and everyone we dealt with at Lou Bachrodt's this time was much different. Warren greeted us warmly and explained that he would do whatever was necessary to help us make a good decision, whether we bought a car that day or not. He did not in any way pressure us to "buy today" and did indeed provide us with everything we needed to be comfortable with our purchase. Well, we did decide to purchase a new M... read more
Business response:
Thank you for your feedback! We appreciate Warren as well as the rest of our staff and we are thrilled that they have taken care of you. We make it a goal of ours to show you all the options and features so that you are completely comfortable with your decisions. Congratulations on your new Malibu! See you again soon. George Schaffner | General Manager | george@bachrodt.com
At times being a women and going into a dealer alone can be scary, but not this time. GRACIAS sales man Fil for answering my millions of questions. From the moment you answered the phone to when you handed me my keys you were professional and kept me up to speed on every detail. The team was fantastic I got an amazing deal, Y gracias for getting me el caro de mis suenos #FIL #LOUBACHRODT #15CAMERO
Business response:
Congratulations on your purchase! At Lou Bachrodt, we strive to answer every question and address every concern, and it’s encouraging to know Fil was able to show you dedicated and personalized service. We hope to work with you again in the future for any of your automotive needs! Thank you! George Schaffner | General Manager | george@bachrodt.com
Kevin Lee did a GREAT JOB getting us into a new small SUV that fit us and our driving needs and buget. Thanks Kevin Lee
Business response:
Thank you for taking time to share your feedback. I am pleased to hear Kevin did a great job in assisting you in your purchase. We look forward to serving you again! George Schaffner | General Manager | george@bachrodt.com
Jim Canfield sold a brand new GMC Acadia Denali to us this week. He always listened to us and took the time to make sure that everything was done as promised. He went above and beyond to make the buying experience one of the very best we have ever had! One thing we really appreciated was his no pressure approach and proactive communication. Please ask for Jim the next time you are car shopping. You Rock, Jim!
Business response:
Thanks for your review and congrats on your new GMC Acadia! It is great to hear that Jim went above and beyond to help out with your vehicle needs. We really appreciate your continued business. Happy driving! George Schaffner | General Manager | george@bachrodt.com
Kristi is a great person to deal with she listens to you and takes the time to help you get what you need and want, and Chris Foreman is super nice and goes the extra mile to get you the best deal possible without putting any pressure on you my experience with these people is what made buying from this dealership great thanks guys for all you did.
Business response:
Thank you for sharing. I am pleased that your vehicle purchase experience with Kristi and Chris was so positive. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again; feel free to call us with any questions or concerns. George Schaffner | General Manager | george@bachrodt.com
Sam Ferrille sold us our brand new Buick Enclave and it was a very pleasant experience! This is my third vehicle that I have purchased from Lou Bachrodt and will continue to come back to this dealership! Jill Fagan
Business response:
Hi Jill, we appreciate your continued business and review. It is great to know that Sam was able to provide you with a pleasant purchase experience. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Enjoy your new car! George Schaffner | General Manager | george@bachrodt.com
Any time I need a new car I always go to Mike Fisher he always seems to find whatever it is I'm looking for! Wouldn't go anywhere else!
Business response:
Thank you very much for your review. We strive to provide courteous service to all our guests and are glad to hear that Mike helped you find the car you were looking for. Thank you for continually choosing us for your auto needs. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. George Schaffner | General Manager | george@bachrodt.com
Sam Ferrille sold us our brand new GMC Acadia and we couldn't have been more pleased with the experience! This is our second new car we have bought from Sam in the past two years. He was great to work with and very personable. We would HIGHLY recommend Sam and Lou Bachrodt!
Business response:
Erika, thank you for the kind words on behalf of Sam, Frank and our dealership! We really appreciate it, and will make sure we pass along the compliments. Enjoy your new GMC Acadia and if you need anything else, please don't hesitate to stop by or give us a call! George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.