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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought my previous new car from Lou Bachrodt. It was a great experience then so came back years later to find my next car. Jeff and Larry were both very friendly and helpful. Love my new car.
Business response:
Diane, thank you so much for taking the time to leave your review! We couldn't be happier to hear about your positive experience with our team, Jeff and Larry in particular. Congratulations on your new car and if there is anything more we can do please come back and see us again any time! Happy driving! George Schaffner | General Manager | george@bachrodt.com
Our expireance on buying our new car was great. Our salesman Kevin and all the staff treated us great. I would recommend this dealership to everyone.
Business response:
Thank you for sharing. We appreciate the feedback and are pleased that your vehicle purchase experience with Kevin and the team was a great one. Thank you for your recommendation and if there is anything else we can do for you please feel free to pay us another visit. George Schaffner | General Manager | george@bachrodt.com
Very helpful understanding staff that helped get us into our new vehicle. Took the time to help get us into a vehicle that fits our family and lifestyle well. Thanks JR and staff!
Business response:
Thank you for your review and congratulations on your new Chevy Equinox! We always do our best to make sure all of our customers leave with the right vehicle, and we're glad that you're enjoying yours. I will pass your thanks on to JR and the team. We look forward to assisting you again in the future. George Schaffner | General Manager | george@bachrodt.com
Brent was extremely helpful and great to work with. He is very knowledgeable about the vehicles and went over each of my options with me and made sure I understood everything. Thanks so much Brent for getting me in to a car that I love! You were so patient and understanding!
Business response:
Congratulations on your new Chevy Cruze! I am pleased that Brent was extremely helpful during your time with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! Thank you for your review. We look forward to serving you again in the future! George Schaffner | General Manager | george@bachrodt.com
August 8, 2015 I just Purchased a new 2015 VW Tiguan! I owned a 2009 VW Tiguan, which I was trading in for a newer VW Tiguan Firstly, VW client advisor, Amanda Nolan greeted myself and fiancé with a welcoming smile. She offered us coffee, water and food. I hand a real expectation (sine I had to finance), on exactly what I wanted for a monthly payment and exactly what year, make, model, color and features that I wanted included with my 2015 VW Tiguan. Secondly, Ed Sennett, in financing presented several options and I qualifie... read more
Business response:
Susan, thank you very much for taking time to write this review and congratulations on your new VW Tiguan! I am pleased to hear that you had an awesome car buying experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. It is great that we were able to earn your repeat business. Thank you so much. If you have any further needs, do not hesitate to come back to see us. George Schaffner | General Manager | george@bachrodt.com
I am happy overall. I just don't like dealerships and some of the "game". Mr. Luna was easy to work with and I would recommend him. I had issues with this dealership in the past but they offer a better experience these days.
Business response:
Thank you so much for sharing. I am thrilled to hear that you gave us a second chance and we made it a positive experience. We appreciate your business and recommendation. Please let us know if we can help you with anything else automotive-related. George Schaffner | General Manager | george@bachrodt.com
Great place to do business . Honest and upfront . Sales person was great to deal with and was a great experience from beginning to the end. Will recommend to others!!
Business response:
Thank you for your review and recommendation. At Lou Bachrodt Chevrolet, we are determined to deliver detail-oriented, honest, and personalized customer service. It is nice to know that we were able to provide you with a great buying experience. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. George Schaffner | General Manager | george@bachrodt.com
The salesman was polite and answered all my questions about the car I was buying. He helped me get accustomed to the car and explained all the features. I would recommend this salesman for when you buy your car!
Business response:
Thank you for your kind words. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. I am pleased to hear that our team provided you knowledgeable service. We encourage you to stop by or give us a call with any questions that may arise. George Schaffner | General Manager | george@bachrodt.com
Walked in, greeted well. Offered water and food. Went as planned! I would recommend casey to anyone I know that is in the market for a car!
Business response:
Thank you so much for this review. We aim to satisfy every guest that comes in the door, and the fact that we did that is really great to hear. We appreciate your recommendation and we look forward to seeing you again. George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.