This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worked with Josh and Chris Foreman from VW and BMW. They were so helpful. Very friendly and accomidating. Willing to help with any questions and get me into a car I loved for a great price. Very honest!
Business response:
Thanks so much for review about your experience! I am pleased to hear that Joe and Chris were so helpful and accommodating during your visit. It is our commitment to ensure quality customer care by providing friendly and professional service to our guests. Thank you so much for your business. If there is anything else we can do for you please feel free to pay us another visit. Take care! George Schaffner | General Manager | george@bachrodt.com
Jim made our new truck buying experience easy. He answered all our questions, was very knowledgeable about the vehicle. Jim stayed late to help show use all the new technology that we are not familiar with. Frank sumpter was just as helpful, was fast, friendly! Thank you, for such great service! We will continue to buy our vehicles for Lou Bachrodt!?????? Rick & Vicki Ritter
Business response:
Thank you for sharing your experience with us. We couldn't be happier that our team made your car buying experience easy. At Lou Bachrodt Chevrolet, we strive to ensure that no question or concern goes unanswered, and it’s nice to know that Jim and Frank was able to show you great service. We would love to work with you again. George Schaffner | General Manager | george@bachrodt.com
Quick service and easy to deal with! Our salesman was kind and well educated. I would buy another car from him and recommend him to a friend.
Business response:
We appreciate your time to share us this review. I am pleased that our team was able to provide you a great and quick experience. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. George Schaffner | General Manager | george@bachrodt.com
After considering the Chevrolet Sparks and Trax I finally came in to Lou Bachrodt;s Dealership to check them out. Not expecting to buiy that day on Saturday, July 18, 2015, I was window shopping so to speak. As I entered the Dealership, Prosper was standing at the entry and greeted me with a smile and some conversation to help me. I told him I was to meet Macy, so he found her and she brought Prosper back to help me. He helped in all matters to show me the cars I was interested in as well as one used car I found on Bachrodt'... read more
Business response:
Thank you so much for your nice review and congratulations on your new Chevy Sparks! At Lou Bachrodt Chevrolet, we strive to provide great service to all our guests, and I am very happy to hear that this was achieved with you. Prosper is a great asset and we appreciate all he does. Thank you again and please don’t be reluctant to contact us if you have any questions or concerns about your car. George Schaffner | General Manager | george@bachrodt.com
Love the new colorado!! Brandon was so easy to work with! Smooth transaction. No pressure, he let me do most if the talking. Plan on keeping this awhile. As just love driving it.
Business response:
Thank you for your great review! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Brandon is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. Enjoy your new Colorado! Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, George Schaffner | Genera... read more
Everyone was friendly. The service was good, and I enjoyed their customer seating area upstairs. However, I had to wait three hours past my oil change appointment time. I didn't like the three hour long wait, and it seemed like they were overbooked. Anyway, I will still go back for the next oil change.
Business response:
Thank you very much for your feedback. Although I'm sorry to hear that your service took longer than expected, I am very happy that your overall experience with us has been pleasant. Our primary focus is to provide each and every guest with a friendly and efficient visit, and your feedback will certainly be taken into consideration. If you'd like to discuss your visit further, please contact me at your earliest convenience. We appreciate your business, and we look forward to serving you again in the future. Sincerely, George... read more
We had a very pleasant and very simple experience purchasing a Chevrolet spark at Lou bachrodt auto mall in Rockford,il. Brent Woodward is a very motivated, knowledgeable, and friendly sales person and was very courteous through the end of the deal. One of the best car purchasing experiences I've ever had by far.
Business response:
Thanks for the great review! Customer satisfaction is our top priority, and I am happy to hear that your experience with us was one of the best you ever had! Brent is an asset to our team and will be thrilled to hear your compliments as well. We appreciate your business and look forward to serving you again. Also, be sure to visit us on Twitter and Facebook for access to exclusive content and specials. Best regards, George Schaffner | General Manager | george@bachrodt.com
Everyone was friendly and helpful. I was treated well and service was done in a professional manner. I was kept updated on vehicle process. Thank you
Business response:
Thanks so much for the nice review! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, George Schaffner | General Manager | george@bachrodt.com
Steve always listens to concerns, then follows through to make sure all work is done well. The service always exceeds expectations. Thank you so much.
Business response:
Deb, we truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear Steve always take such great care of you and your vehicle. Thank you for your loyal business and feel free to call or stop by if there is anything else we can do for you! Best regards, George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.