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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been searching for a new company van for quit some time. Jim listen to my needs and found us the perfect vehicle with little to no work on my end at all. Easy to work with and I would recommend him to anyone searching for a new vehicle, Thanks Jim for the great service. We will be back when the time comes for our next car/van.
Business response:
Judy, thank you for taking the time to write such a great review! Jim is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his top-notch service was recognized by you. Congrats on your new van! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, George Schaffner | General Manager | georg... read more
MY adviser did a great job. Only concern was my wife called to ask a question. Still waiting the call. Other than waiting on the call the service was fantastic
Business response:
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, George Schaffner | General Manager | george@bachrodt.com
I have always gotten great service and been treated great---very friendly and considerate personnel ---Brian Timm is the best---he takes good care of my car and I like dealing with him---always a pleasant experience---thanks again, Brian----see you next time----Regards, Helen Barnhart
Business response:
Thank you for taking the time to write this great review, Helen! It is wonderful to hear that Brian always provides you with outstanding customer service and great experiences. We appreciate your loyal business and keep us updated if there's anything else we can do for you. Best regards, George Schaffner | General Manager | george@bachrodt.com
Very pleased. Brian was very courteous and professional. Will consult him again. I've had nothing but problems with this VW but they knew exactly what the issue was this time around.
Business response:
Thank you for your review! It's great to know that Brian provided you with the high level of customer service that you deserve. I'll be sure to pass along your compliments. We appreciate your business and don't hesitate to contact us if there's anything else we can do for you. Best regards, George Schaffner | General Manager | george@bachrodt.com
theu did a great job, I wanted to get out of a big suv and into a new used car. They did even better they got me into a brand new car and even were able to get me great payments.
Business response:
Ryan, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. Congrats on your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, George Schaffner | General Manager | george@bachrodt.com
I was so pleased and impressed with the sales Consultant Ron Freeman. There's a large selection of vehicles' in stock. The staff was very friendly,professional and diverse. Their patience and non-pushy sales approach is exactly what you need in making your decision on your new purchase. Their showroom ,service dept. & especially the bathroom was very clean and neat. Ladies you know that's a plus. I would highly recommen anyone!!!!
Business response:
Thank you so much for taking the time to write this review! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. I'll be sure to pass along your compliments to Ron and to the rest of the staff. We appreciate your recommendation and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, George Schaffner | General Manager | george... read more
I was referred to Brent from family that he had worked with. I had a old car and needed something asap, Brent was very helpful and addressed my needs quickly. I had a good experience buying from Lou bachrodt and working with Brent.
Business response:
Thank you for writing this review! Brent is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. I hope that you are enjoying your new car! We appreciate your business and we look forward to seeing you again! Best regards, George Schaffner | General Manager | george@bachrodt.com
We came in on Saturday and were looking for a Traverse/Acadia. We did our research online and knew exactly what we wanted. After looking over the vehicles in the lot we saw a LTZ that had just came in off the transport truck. Brandon Campbell showed us this vehicle (which was EXACTLY what we wanted down to options and color) and explained to us things we didn't know even after all our research. I highly recommend Lou Bachrodt Automall and Brandon Campbell to any one that is looking to get into a different vehicle. They made ... read more
Business response:
Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so easy and wonderful. I'll be sure to pass along your kind words to Brandon as well. Enjoy your new LTZ! Thanks for the recommendation. If you need anything else in the future please feel free to come back and visit us any time! Best regards, George Schaffner | General Manager | george@bachrodt.com
The overall experience at Lou Bachrodt Auto Mall was great. Lou Bachrodt had a very nice selection of vehicles. Al Luna was a big help to me along with the rest of the staff. I recommend Lou Bachrodt to others in the market for a new vehicle.
Business response:
Thank you so much for taking the time to write this review! It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. Congrats on your new car! We appreciate your recommendation and if you have any further needs, do not hesitate to come back in for a visit. Best regards, George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.