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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought a new GMC Terrain within days of visiting Lou Bachrodt. Impressed by salesmen JR as well as the financial person, Frank Sumpter. They also gave us great trade in values.
Business response:
Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive.I hope that you are enjoying your new GMC Terrain! If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, George Schaffner | General Manager | george@bachrodt.com
I came in looking for my first vehicle. Received wonderful service and my sales person did everything he could to get the best price possible.
Business response:
Thanks for dropping by to leave this great review! I'm so happy to hear that you received top-notch service from our staff. I hope that you are enjoying your 1st car fully and if you have any questions down the road, be sure to give us a call. We appreciate your business and we look forward to working with you again! Best regards, George Schaffner | General Manager | george@bachrodt.com
I just want to thank Brent Woodward for his amazing customer service!! He answered all my questions and addressed all my concerns he was awesome!! I have not made my decision yet but when I do Brent is who I will be asking for!! Thank You so much Brent look forward to seeing you soon.
Business response:
Thank you for this great feedback! It's wonderful to know that Brent provided you with the top-notch customer service that we pride ourselves on at Lou Bachrodt Chevrolet. I'll be sure to pass along your compliments. We appreciate your kind words and hope to see you again soon! Best regards, George Schaffner | General Manager | george@bachrodt.com
This is probably the 6th car we have bought from Kevin Lee and it is always such an easy and great experience. The knowledge Kevin has is what makes the experience enjoyable and keeps us coming back. Every time I purchase a new car I know I have received the best deal around. , Thanks again Kevin and Mitch, for the nicest new car ever! I love this BUICK.
Business response:
Roxanne, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that Kevin consistently provided you with enjoyable car-buying experience. I hope you are continuing to enjoy your purchase with us! If you need anything else, please don't hesitate to let us know! Best regards, George Schaffner | General Manager | george@bachrodt.com
I didnt purchase a vehicle yet but went in to get some information and Brent was very knowledgeable and answered all of my questions. Highly recommend working with Brent to anyone looking for a new car or just looking for information.
Business response:
Brandon, thanks for this great review! At Lou Bachrodt Chevrolet, we strive to ensure that no question or concern goes unanswered, and it's encouraging to know that Brent was able to show you the knowledgeable and personalized service you deserve. We appreciate your recommendation and keep us updated if there's anything else we can do for you. Best regards, George Schaffner | General Manager | george@bachrodt.com
Dealing with JR was like talking to family over Sunday dinner. He went to bat with the finance department to get us the deal we wanted. We are very happy with our brand new Chevy Silverado. When great people get together, great things happen. Thanks JR.
Business response:
Thank you for taking the time to review your experience! JR is a valued member of the Lou Bachrodt Chevrolet team and we're so proud to learn of your time spent with him. Please keep us in mind for future auto needs and enjoy your new Chevy Silverado! Best regards, George Schaffner | General Manager | george@bachrodt.com
Have bought a number of new Chevrolet trucks here previously. This experience was best yet. Ron Freeman did a great job working out all of the issues involved. It should always go so well.
Business response:
Pete, thank you for leaving us this terrific feedback and for your continued patronage. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. I'll be sure to pass along your compliments to Ron as well. Thank you for your business and if you have any questions please stop by for a visit. Best regards, George Schaffner | General Manager | george@bachrodt.com
I went from bad to great. Brent did everything possible to get me what I needed for my daughter and I to be driving in something safe and be happy at the same time. So greatful for your help, couldn't have done it without you!!
Business response:
Thank you for taking the time to write this fantastic review! I'm so happy to hear that you and your daughter received top-notch service from Brent. Enjoy your new car and if you have any questions down the road, be sure to give us a call. We appreciate your business and we look forward to working with you again! Best regards, George Schaffner | General Manager | george@bachrodt.com
I had a very receptive and positive experience dealing with Brent, everything went smoothly and I felt like I was at the right place at the right time. Excellent service overall!!
Business response:
Nick, thank you for sharing your experience with Brent! It's wonderful to hear that he provided such a smooth and enjoyable car-buying experience. We're thrilled that you are happy with your purchase, and we look forward to working with you again! Congratulations on your new car! Best regards, George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.