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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Cassandra Welter was the best salesperson I have ever dealt with in my entire life. The experience I had with her was unbelievable. If your going to buy a car you must go see Ms. Welter. Her professionalism, knowledge, and attitude set her apart from anyone else. I would highly recommend Lou Bachrodt Auto Mall for your next car purchase. Dennis in Fla.
Business response:
Thank you for the great feedback! Cassandra is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Best, George Schaffner | General Manager | george@bachrodt.com
I've known Ms. Welter since she was a young girl; we used to live next door to each other. It's nice to know someone I can trust to help me with such an important purchase. She's an honorable, trustworthy, dependable salesperson. She answered all my questions, made some very good recommendations, and was pleasant and knowledgeable about the cars she sells. Sincerely, Kathy Duval
Business response:
Hi Kathy and thank you for the great feedback! We are so happy to hear that you are pleased with your visit here at our dealership! Ms. Welter is a great asset and we're thankful to have her on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, George Schaffner | General Manager | george@bachrodt.com
I have purchased many vehicles over the past 35 years - This was by far the best buying experience that I have ever had. Jeremy Weathers was my sales person and he was a true professional. There was zero hype and zero hassle which translated into zero pressure. Jeremy represented Lou Bachrodt Auto Mall with great honor and facilitated the sales process with true professionalism and excellence. I would highly recommend my sales person to anyone in the market for a new or certified vehicle. Lou Bachrodt Auto Mall is very fortu... read more
Business response:
Congratulations on your new purchase, Mark! Thank you for taking the time to write about your experience. It is magnificent to know that Jeremy was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best, George Schaffner | General Manager | george@bachrodt.com
Jeremy Weathers and Chris Forman are the best!!! Thank you for the expedient purchase experience! I recommend this dealership to anyone and everyone looking to purchase a vehicle.
Business response:
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Jeremy and Chris were able to meet your needs. We try our best to make the car buying experience as quick and easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, George Schaffner | General Manager | george@bachrodt.com
Excellent experience, Dale was friendly and helped get us a new car. He really works with you to get you what you need. I would really recommend this to anyone who is looking for a new car.
Business response:
Thanks so much for taking the time to write this review! Dale is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new purchase, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Best, George Schaffner | General Manager | george@bachrodt.com
I bought a 2011 Kia Sorrento from Dale Kluck at Lou Bachrodt a few weeks ago, and it was a great experience - once again. This is my 3rd car that I have bought, and I plan on buying my next one there too! Working with Dale was awesome.
Business response:
It was a pleasure to read about your third shopping experience at Lou Bachrodt Auto Mall working with Dale. Congratulations on your new Kia Sorrento! Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com
Very friendly and got a great deal!!! Needed to upgrade to a bigger vehicle so traded in our 08 Kia Rondo for a 2012 Dodge Grand Caravan.
Business response:
Andrea, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Best, George Schaffner | General Manager | george@bachrodt.com
Brandon did an excellent jb! He asked guestions and made my car purchase experience very comfortable. My only concern would be with the business managers, who handle the final sale and paperwork. I would suggest going over each document in. more detail to help the customer get a better understanding of the documents you're signing. Thank you Brandon for all your help.
Business response:
I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. It’s encouraging to hear that Brandon did an excellent job in assisting you during your visit. If you have any further needs, please come back to see us. Best, George Schaffner | General Manager | george@bachrodt.com
Thank you J R for taking the time to listen to my needs and helping me work out the numbers for a great deal. You know it's all about the numbers!
Business response:
We appreciate you taking time to leave us a great review! We are pleased to hear our staff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Take care! George Schaffner | General Manager | george@bachrodt.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.