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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Tonight we brought home our dream vehicle. Started out seeking a late model pre-owned. Richard Dummer helped us with every question that we had. Even questions about vehicles not even on his lot. But he did take us in and priced new just to show us what he could do on a new one. Once that was done he never called us once to try and persuade us. The more we searched the country for late models the more we confirmed what Richard was telling us. He didn't seem surprised when we dropped in to have him work us up a price on the o... read more
Business response:
Thank you for reviewing your time spent at our dealership. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Richard is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. George Schaffner | General Manager | george@bachrodt.com
We went in looking and not even sure we could buy a new car that day.Met Jason and he showed us what we thought we wanted.drove it and felt it was too small.So he suggested the Equinox,so he found one that had leather and sunroof which is what we wanted.He was very understanding of our list of things needed.Even though we had him going all over the lot looking for just the right color and options.And the buying exp. went very smoothly also.We ended up buying it that day.We bought our first car and Jason sold his first car.It... read more
Business response:
Deborah, what an enjoyable review to read! It is reassuring to know that Jason provided you with a hassle-free and welcoming shopping experience. Jason’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Thanks for the recommendations. Enjoy driving your new Chevrolet Equ... read more
5th time shopping at Lou Bachrodt and another excellent experience. Casey and Chris took the time to understand our needs, present options and make the deal work. Highly recommended.
Business response:
On behalf of Lou Bachrodt Auto Mall, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Casey and Chris are valued members of our team, and it’s a delight to know that they have helped to proudly represent our dealership. Thanks for the recommendations! George Schaffner | General Manager | george@bachrodt.com
I walked into the dealer already knowing what I wanted. They never tried to make me look at something I didn't want to see. Very nice people & great to work with. Even after I left the dealership; they've called me twice to make sure everything is well with me & my new car. I even was giving "ME TIME" to explain what each button does and showed me how to use OnStar! When I'm riding down the street.....all eyes are on me and everyone ask me, "Where did you get your car from?" I tell them, "Lou Bachrodt Chevy Dealer......next ... read more
Business response:
Congratulations on your new 2014 Chevrolet Impala LTZ! It’s wonderful to know that you feel confident in your decision to choose Lou Bachrodt Auto Mall as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. George Schaffner | General Manager | george@bachrodt.com
I recently purchased a used Chevy Silverado from Wayne Culp. Great salesman, great service and great dealership. I would highly recommend Lou Bachrodt! Thank you!
Business response:
Congratulations on your Chevrolet Silverado, Dale! It is nice to know that Wayne was able to provide you with a great car-buying experience. Thanks for the recommendations, and have fun driving! Regards, George Schaffner | General Manager | george@bachrodt.com
Just finished buying my new car from Jeremy weathers. He is the best salesman I have ever had the privilege to work with. He was so kind and made me feel like he really had my best interest in mind. What an amazing person! I highly recommend him as a salesman.
Business response:
Krystina, it is reassuring to know that Jeremy provided you with a hassle-free and welcoming shopping experience. Jeremy’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Thanks for the recommendations and for choosing Lou Bachrodt Auto Mall as your dealer! Regards, George Schaffner | General Manager | george@bachrodt.com
From the moment we arrived until we pulled off the lot with our new car, it was a pleasure to work with Dale and the staff at Lou Bachrodt/Rockford. We simply stopped by to take a look at options and start a search we thought would take a few weeks or months but Dale actually listened to us. He very quickly understood what we were looking for, what we needed and he directed us to cars that matched our needs. He even was careful to be sure the future driver of the new car was heard and not just the person with the wallet :) E... read more
Business response:
Thanks so much for taking the time to write this review! Dale is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your great experience. Please call or visit us should you need anything else, be it service or sales. Thanks for choosing Lou Bachrodt Auto Mall as your dealer! George Schaffner | General Manager | george@bachrodt.com
BIG SHOUT OUT TO ALL THE STAFF AT LOU BACHRODT AUTO MALL, A SPECIAL THANKS TO J.R. AND MIKE FOR THE FIVE STAR SERVICE, THIS WAS MY SECOND CAR FROM THERE AND I AM REALLY HAPPY WITH MY NEW PURCHASE.. THANKS GUYS
Business response:
Congratulations on your new car! It is reassuring to know that JR and Mike were able to satisfy you in your second car purchase at Lou Bachrodt Auto Mall. Please call or visit us should you need assistance concerning your new car. Have fun driving! George Schaffner | General Manager | george@bachrodt.com
I will be recommending Lou Bachrodt Auto Mall to everyone I know. Service was great, everyone was friendly and helpful. And I love the car!! On my first phone call, the gal who was the initial contact made me feel welcome and comfortable. From that first call thru the completed sale, the customer service and customer care were top notch. My sales person was awesome. He took his time with me and I felt personally taken care of from start to finish. He went that all important extra mile. The financial person was terrific and w... read more
Business response:
Congratulations on your new purchase! It’s wonderful to know that you feel confident in your decision to choose Lou Bachrodt Auto Mall as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Enjoy driving your vehicle, and thanks for the recommendations! George Schaffner | General Manager | george@b... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.