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BMW

4.5

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Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
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Gary Hughes's profile image
Gary Hughes 
8 years ago

gary h Great customer care at a reasonable price............ 

Business response:

Gary Hughes, we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. We look forward to serving you in the future. Have a wonderful day! 

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Valued Customer 
8 years ago

Dee CKD,CBD I needed the airbag replaced. I had used Fairfax BMW previously to moving away. I was in Fairfax on a visit. when I called they know right away who I was and I was able to get an appointment that afternoon! I was extremely impressed with Jessica. 

Business response:

Valued Customer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. We will be sure to let Jessica know she did an excellent job. Have a wonderful day and come back to see us anytime! 

Byung Ryu's profile image
Byung Ryu 
8 years ago

Service The service was good. The facility is very nice... 

Business response:

Byung Ryu, we're happy to hear you had such a positive experience with our team at BMW of Fairfax! We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime! 

Mark's profile image
Mark 
8 years ago

Excellent and Fair Service Team I've had my 2011 BMW serviced primarily at Fairfax BMW and have used an independent shop for some maintenance, upgrades and modifications. While I may pay a little bit more at a dealership the work at Fairfax BMW has always been done right the first time with no issues. The key to me is a good Service Advisor and mine is great, Mark Stoudt. I highly recommend him and I have on several occasions over the years. He's upfront, honest and communicative and makes sure the work is done on time with ... read more

Business response:

Mark, thank you so much for the five-star feedback. We truly appreciate the review of our service department and team. Have a wonderful day and come back to see us at BMW of Fairfax anytime! 

Dwight Watkins's profile image
Dwight Watkins 
8 years ago

BMW Fairfax Service Center My experience with the BWM Fairfax Service was simply excellent. Frankie Johnson provided exceptional service and ensured that I was well informed of all necessary repairs to my vehicle. She was very professional and knowledgeable. Frankie is the best. 

Business response:

Dwight Watkins, we are very happy we could provide you with a positive service experience! We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime! 

Allen's profile image
Allen 
8 years ago

Love my 2014 bmw 328xi! I cannot thanks James park and BMW Fairfax enough for all their help! After weeks of searching for the right CPO car with all the bells and whistles I wanted, I finally found it at BMW Fairfax which was priced lower than the other dealerships. The process was very quick and easy. I usually hate the car buying experience because it can take so long. James and his team made it super easy and even beat my bank's proposed rate by. Thanks again!! 

Business response:

Allen, we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day and come back to see us anytime! 

Jeff's profile image
Jeff 
8 years ago

2014 550i xdrive I recently bought a beautiful 2014 550i from BMW of Fairfax, and James Park and the rest of the sales/finance team couldn't have made the process any easier or more enjoyable--highly recommended! 

Business response:

Jeff, we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. We will be sure to let James and the rest of the team know they did an excellent job. If you have any further questions, please give us a call. We're always happy to help! 

Gary Sanders's profile image
Gary Sanders 
8 years ago

BMW Service No complaints, everything went very smoothly--My service adviser Leon was excellent! 

Business response:

Gary Sanders, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. Have a wonderful day and come back to see us anytime! 

Alan Raphael's profile image
Alan Raphael 
8 years ago

BMW Pass Seat Mat Recall I brought my 2006 E-90 in to have the passenger seat pad replaced via the Recall. Lucas, the Service Advisor was able to reserve the part, secure a 2017 X1 Loaner. I brought the car in on a Thursday and was told it would take a few days to get the part and to reprogram the car's computer systems for the new pad. They also updated all system software to the latest versions at that time. My car was ready the following Tuesday morning, washed and ready to go. I also enjoyed the 2017 X1 loaner, even thou... read more

Business response:

Alan Raphael, we're so glad that we were able to go above and beyond your expectations at BMW of Fairfax! Have a wonderful day and come back to see us anytime! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.