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6135 Kruse Dr, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Amazing pre-owned experience" This dealership is above expectation. If you want a comfortable personable and easy going car buying experiece, this is where you should go! My car salesman was Charles Porter. Great personality, knowledgeable and works with you to find your perfect vehicle. And the best part, he's not a typical salesman! He listens and connects with you to find your ideal vehicle.
"New 750 BMW" I was extremely pleased by my experience with the personnel at Solon BMW. I purchased vehicles from Porsche, BMW, Mercedes and most of the domestic brands. Solon BMW compares favorably with all of them. If you are looking for a BMW, this is the dealership that I would recommend.
Business response:
Hello, thanks for leaving a review! We're happy to hear you had a wonderful experience with our sales department. Enjoy your new 750!
"Will return" We've bounced around different brands over the last 20 years, but we always find our way back to BMW Cleveland. Our latest experience was very positive. Everyone we interacted with was extremely helpful and friendly. If you weren't happy with some of the changes this dealer made a handful of years ago, I suggest you give it another chance, as things have now changed for the better.
"Excellent " I looked on line to start my search process. Daniel Cowan answer in a very short time. He kept me updated on what was available. The entire process was done by all in a very professional manner. Hussain Syed I was very patient and helpful.
Business response:
Hi Pattie, thanks for the review! We're very happy to hear your experience with Dan and the rest of our sales team was wonderful. We look forward to saying hello on your next visit!
"Satisfied " I have always received attentive service when I bring in my car. I was given a loaner comparable to what I drive. I really appreciate the thoughtfulness.
Business response:
Hi Sandra, thanks for the review, we greatly appreciate our feedback. Thank you for choosing to service with BMW Cleveland, we are grateful for the continued opportunities to earn your business with your BMW needs. We look forward to saying hello on your next visit!
"Great Experience " Matt was my Service Adviser. He was professional, friendly and helpful. Everyone was nice. Matt was knowledgeable, and they got the work done quickly. Work was done in one day, and they gave me a loaner. Great experience! Thank you!
Business response:
Hi Bill, thanks for taking the time to leave us a review! We're happy to hear Matt provided you with a great service experience, and we look forward to the opportunity to work on your vehicle again in the future. Thanks for your business!
"Great experience! " The best service I' ve received in 9 years! Everyone in the service Dept. was cordial and attentive. It took a little longer to set up an appointment because I had to wait for a loaner, per the person who originally scheduled my appointment. I had to reschedule, and the person who handled the reschedule fit me in without a problem- Great! There was a redo for my original service request, but it was handled promptly.
Business response:
Hi J.Jay, thanks for leaving us a review! We're happy to hear about your recent service experience with us, and we look forward to the opportunity to continue earning your business!
"Had a great experience buying a new vehicle. " Traded in for a new X5 and the purchasing process couldn’t have been better. Sales price and trade in value were better than fair, sales team was pleasant, informative and straight forward. Would definitely buy from them again.
Business response:
Hello, thank you for leaving us a review. We are happy to hear you had a great purchasing experience with us, and we look forward to working with you again. Thanks for your business!
"BMW preowned " I purchased a BMW from Daniel And he was fantastic. I had a great experience with all the people at this dealer from sales to finance to their genius who loaded my cell.
BMW has a 4.4 star rating with 1,450 reviews.
BMW is open now. It will close at 8:00 p.m.