This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Solon, OH
About this business
Location details
6135 Kruse Dr, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Excellent customer service " I walked in to BMW several hours before my service appointment because I was in the area. I did not reserve a loaner car but they were able to find one for me so I could leave my car early and be on my way. This was very helpful and appreciated!
"BMW X3" My sales person was Bran Katic he was ver professional and responded to my concerns very timely. He understood my needs and worked diligently to meet my expectations. The finance manager was easy to work with he did not try to force me into purchasing all the extras. He respected my decision as a customer. Hussain did a excellent job in going over the vehicle he was very patient and answered all of my questions.
"From Autotrader to New BMW - Absolutely 5* For BMW Cleveland" I had been searching for either a low mileage, late model or new BMW 230 for some time both at regional BMW dealers and on various internet car buying sites. The 230 is not a popular BMW model and seldom are any/many found on local BMW lots. My specification had to include the Track Handling Package for its improved suspension, steering and braking capabilities. An Autotrader ad brought my attention to a leftover 2019 230i xDrive with Track Package at BMW Clevela... read more
"Basic service " Just had my Z4 service and new tires installed. As usual the service department was outstanding. I’m very particular about wheel alignments. This service center is the only service center I trust to do a wheel alignment on my BMW. Steering wheel is always straight and true. I have been buying BMWs from this dealership for over 20 years and having all my BMW Service hear. I have never had a complaint. I highly recommend this dealership.
Business response:
Hello, thanks for rating BMW Cleveland Service five-stars! We are grateful to have the continued opportunity to earn your business for over 20 years, and we look forward to many more!
"BM W service " The service and personal are top notch. Everyone was very ftiendly and my car was serviced perfectly. The car was ready in a timely manner dnd the loaner was great!
Business response:
Hi Shirley, thank you for rating BMW Cleveland five-stars! It was our pleasure servicing your vehicle! We are grateful for your business, and we look forward to working with you again in the future.
"Highly professional from sales through delivery" Every step from sales through delivery was handled professionally and at all times we were treated as valued customers. Our salesman, Robert Noetzel, in particular was patient, knowledgeable and informative, Throughout a five-hour process during which we looked at, test drove and investigated three vehicles before finally settling on a 2019 X3, he was clearly interested in helping us find the right car for us, not just in selling a car, At delivery, the finance manager, Josh,... read more
Business response:
Hello, thank you for rating BMW Cleveland five-stars! It was our pleasure helping you find your perfect BMW, our entire sales team enjoyed working with you. If you need anything, please do not hesitate to reach out!
"Great service, fast, complete, friendly staff" Nice service dept, my car always comes out clean . Work is completed fast. Friendly staff. Always informative while service is being done as to any other issues that might need done to keep car up to BMW standards.
Business response:
Hello, thank you for rating BMW Cleveland five-stars! We greatly appreciate the opportunity to have earned your business!
"5 Star Service" Great customer service and pristine product. They make sure every step of the purchasing process is seamless and friendly. I would recommend BMW Cleveland to anyone in need.
Business response:
Hello, thank you for rating BMW Cleveland five-stars! It was our pleasure working with you, and we look forward to continue servicing your BMW needs.
"Great experience " Helpful and professional great value and product the sales people were curtious and knowledgeable would recommend to everybody looking for a car awesome awesome awesome
Business response:
Hello, thank you for rating BMW Cleveland five-stars. It was our pleasure working with you and we're grateful to have earned your business. We look forward to continue working with you on all your BMW needs!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 1,450 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.