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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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Lynn C's profile image
Lynn C 
3 years ago

BMW Service Dept is great! The most superb customer service. The scheduling center was especially helpful. 

Debbie Downer's profile image
Debbie Downer 
3 years ago

7 days! We had a first AM pre-scheduled appointment for a recall part. The part wasn’t in stock, took days to come in. They also had to replace a transmission seal. We had to track them down multiple tomes for updates (this is a recurring issue). It was 7 days before they finished these two items. We were never offered a loaner. Out vehicle has never been completed on time and we’re always pulling teeth for communication. We complete these surveys but it never improves. Another never…I’d never buy a car from that dealership ... read more

Lem's profile image
3 years ago

Great service Service is great , everyone is super friendly snd knowledgeable. They go above and beyond to make it right for the customer and that’s pretty rear in these times . I give thanks to have been able to have this interaction with the BMW service team . 

Timo's profile image
3 years ago

Great service as always Great service. Very thorough and fast 

K's profile image
3 years ago

Easy, breezy buying BMW makes the buying process easy and fast. They are always very professional and assist me in making the best purchase for my needs. 

Carol in Annapolis's profile image
Carol in Annapolis 
3 years ago

Always Willing to do a Little Extra Our new car buying experience has been fantastic. I was hesitant to purchase Dent Guard but am I happy I did. Within a few short months someone hit the car with what must have been their car door. Small dent no scratches which was removed at the service center at absolutely no cost to me. Dontae even took the time to help me with the auto start feature on my X3 before I left. 

Kevin's profile image
3 years ago

No thanks Very accommodating. 

Steph's profile image
3 years ago

Nick was best My car was towed in for a busted tire. Nick contacted me immediately, talked through what else I might need. I was then provided with the recommendations and decided what I needed. Nick was awesome! I'd go back for service 

Chris J's profile image
Chris J 
3 years ago

Fabulous BMW dealer Great customer service fast quality work And great to deal with. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.