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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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Krystlena's profile image
Krystlena 
3 years ago

Excellent & Speedy Service Excellent customer service! The entire process was enjoyable! Everything was basically done before I arrived, it went extremely fast, everyone was very professional, and helpful! Highly recommend this dealership!!! 

Eric E's profile image
Eric E 
3 years ago

Be Real Patient Customer service personnel are superb. Friendly and professional. But be prepared to wait at least three hours for a simple oil change even if you have an appointment. 

LADY BMW's profile image
LADY BMW 
3 years ago

Justin was very helpful Justin "JP" was professional, pleasant and informative. 

M Cowen's profile image
M Cowen 
3 years ago

Worst experience Worst experience. Scheduled 7am appointment with loaner. Arrived - waited 45 minutes for enterprise to arrive. Only to be told your not in system with a loaner so no loaner. Contradicts what I was told when I scheduled appointment. Asked for service manager. He said I can’t give you a car if we don’t have one. this suddenly became my problem!! After a drive to Annapolis, sitting for 45 minutes now I’m told no car. My granddaughter was to arrive at 830. I was stuck. My husband had to leave work to pick me up-... read more

Aja Hill's profile image
Aja Hill 
3 years ago

Always Great BMW Annapolis service is always fast, fair and friendly. I drive from Baltimore because the service here far exceeds the other locations. 

GD's profile image
3 years ago

Great service…but toooo long!! Service was great and team was professional and friendly, but when I have an appointment and only need basic service, it should not take almost 3 hours when they knew I was waiting. 

Steve's profile image
3 years ago

Good service and great staff! Very professional. Professional!! 

Gary's profile image
3 years ago

Attitude I bought My X3 on 9/27, had a leaking sunroof and was told when I brought it in I needed 4 new tires and an alignment . Not happy with the fact the tires probably needed replacing 5k miles ago. And then to get attitude from Service Advisor. Unfortunately my last visit ! 

Krys's profile image
3 years ago

Jeremy was AMAZING!! The service was great! Jeremy was the best. Very knowledgeable and helpful. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.