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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Professional, Courteous, Trustworthy" This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW service or purchases.
Business response:
Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
"Easy to buy" wonderful personal service. Fred provided every opportunity to drive several automobiles. Did not push but facilitated. Would be pleased to work with John, Fred and Mike again later this fall when my lease runs on the 2018 BMW.
Business response:
Thanks for sharing your thoughts about your experience with BMW of Westlake. We appreciate your business and hope to see you again soon!
"I would recommend this bmw dealership on the Westside of..." I would recommend this bmw dealership on the Westside of Cleveland to everyone. Best customer service and your in and out. . Take care. See ya soon
"Great service" Found the car I wanted and at the right price. John was professional and thorough. Ian and Dirk did a great job orienting me to the car. Mike was very efficient.
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of Westlake!
"They did a great job repairing my car. Christian was very..." They did a great job repairing my car. Christian was very communicative and responsive. They repaired my car quickly so that I was only without a car for one day. I would definitely use them again.
Business response:
Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad that Christian and the team were able to help, and we hope to see you again!
"It was refreshing to walk in to a car dealership that..." It was refreshing to walk in to a car dealership that didn’t have sales people pressuring or hounding you about purchasing a vehicle. In fact, we had a pleasant car buying experience with Ken and appreciate his kindness and patience. Great job!!
Business response:
Thank you, Renee, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of Westlake are glad to have you as a customer.
"We purchased a 2018 Volvo and although it's not their..." We purchased a 2018 Volvo and although it's not their brand, they were just as committed to the sale. It was priced the best we had seen for a comparable vehicle from dealers over a significant distance away. We have purchase a lot of vehicles and this was the easiest, most haggle free experience we have had. Our salesman, Jimmy Laumer, was professional, concise and efficient.
Business response:
We are very happy to hear that Jimmy provided you with such a positive experience. We sincerely value your business and hope you'll enjoy your new Volvo!
"Great service, pricing and communication" John is fabulous and have been dealing with him for 7 years. he is great!!! Adam is fabulous has gone above and beyond his duty in helping me purchase another car at another dealer. Justin set up my car and explained all the features to me in minutes. He also gave his cell number so I can text him (which I have) with any questions. All of them were fabulous!!
Business response:
Thank you, Kim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!
"Great service. Good communication" First time customer at this dealership. Even though I did not purchase my car here, they treated me as if I had. Cassie kept me informed each step of the way. Great service and good communication.
Business response:
Thanks for sharing your thoughts about your experience with Cassie and the team here at BMW of Westlake. We appreciate your business and hope to see you again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.