BMW

Gregg 

on DealerRater

5 years ago

"Should have come here first" I had looked at a 2020 X3 M40i at another Ohio dealership and was prepared to buy but the follow through was poor. I did an internet search for the configuration I was looking for and Nez from Westlake called me quickly. After a couple calls over a half hour period we had established what I was looking for and in this crazy COVD19 world we were able to find our comfortable way of working a purchase. We agreed with all on the phone and I drove up to examine the car and drive it and I have to say ... read more

Wangstrom 

on DealerRater

5 years ago

"This time we leased a X7 and purchased our leased X5. " Jerry Mancini has been assisting us for years and has made the experience more than satisfactory every time. Westlake BMW service has also been exceptional. 

Matt 

on DealerRater

5 years ago

"I bought a CPO 2019 X3. This is the 7th BMW my wife and I..." I bought a CPO 2019 X3. This is the 7th BMW my wife and I have owned. I will never buy another brand moving forward. This is the 4th or 5th we have bought from Westlake. John has always been patient as I am usually all over the place and never have really sure which model I want to buy. The dealership is clean and they are taking this covid scare seriously. The tech gurus are fantastic. Service dept is good too. 

JP 

on DealerRater

5 years ago

"Service appointment" We couldn't be happier, setting the appointment was effortless Cassie took care of everything from start to finish. As always, great customer service from Ganley BMW. 

Martha 

on DealerRater

5 years ago

"This is my 3rd lease with BMW of Westlake and my 2nd with..." This is my 3rd lease with BMW of Westlake and my 2nd with Ken. Ken is great! He is professional, he listens and is patient. He is not pushy. He is great to work with. I highly recommend. 

DAWN20 

on DealerRater

5 years ago

"New vehicle lease" The entire process was easy. No pressure. Service was wonderful. I am quite happy and look forward to driving my new BMW. Thank you for providing a seamless experience. 

Martha 

on DealerRater

5 years ago

"Just leased my 3rd BMW and my 3rd time working with Mike...." Just leased my 3rd BMW and my 3rd time working with Mike. He is always nice, easy to talk too, and makes signing paperwork fast and painless. Always a pleasure to see him every few years. 

kbang0107 

on DealerRater

5 years ago

"Jerry Mancini took excellent care of me!" I was very happy with the service and experience from BMW Westlake, and Jerry Mancini. It was a very painless and positive experience. The new car is fantastic and they gave me a very fair price on the trade in. 

n1076 

on DealerRater

5 years ago

"The buying process at BMW of Westlake was quick and easy...." The buying process at BMW of Westlake was quick and easy. After several short phone calls I was given a price quote and spent less than an hour in the dealership itself. Nez and Adam were great and would recommend them to anyone!