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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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steve.bodle's profile image
steve.bodle 
13 years ago

Very good experience with Ganley BMW; the staff is extremely knowledgeable about the product they sell, very helpful in locating vehicle that fit my needs, Jay Traner, Bob Strecker and Mike Hall made the vehicle delivery a great experience. All the staff at Ganley BMW are very attentive, acknowledged and greeted in a friendly manner by everyone I passed, even associates that were not working directly with me. I highly recommend Ganley BWM, they are a pleasure to work with. 

mikedscpt's profile image
mikedscpt 
13 years ago

Competitive prices and exceptional customer service. Ken was very friendly and obtained a reasonable rate for my trade. I trusted his judgement, which is what ultimately convinced me to side with BMW over two other options. All others were also very friendly. Dealership is very clean, and coffee is appreciated. 

MeaghanHennessy's profile image
MeaghanHennessy 
13 years ago

Dirk was amazing to work with. So full of energy and willing to work with me to get the best deal, not against. He calls me to make sure I am doing well and if I ever have any concerns he is always willing to help (I now live in Wisconsin and cannot stop in if I have a problem). Dirk is new at Ganley but a great salesman to work with. 

jwa4sline's profile image
jwa4sline 
13 years ago

I had no previous experience with Ganley, but found a car that was highly desireable online. Jerry was prompt and professional in our e-mail communications and when we came to agreement on price was great on the phone as well. I got a ride up to the dealership from Columbus to pick up the 750i and Jerry was personable and offered superior customer service. 

jrleaver's profile image
jrleaver 
13 years ago

This year I leased my 4th car in 7 years from Ganley BMW. I always deal with Jerry Mancini because there is never any uncomfortable price haggling or pressure like with other dealers. You know the deal up-front and there are never any unexpected surprises. The cars, the service and Jerry Mancini are always awesome. I can't imagine I would ever shop for a car anywhere else. Jim L. 

anxin's profile image
anxin 
13 years ago

My wife and I had a great experience at Genley BMW. Dirk, Mike and Frank are excellent salesman! They are very knowledgeable, friendly and helpful. Especially we were so impressed by Dirk’s service. He was very patiently to explain every feature of the X3 to us and helped us to transfer car insurance and plate from our old car to the new BMW. Mike helped us to make right decision for buying the BMW tire and wheel protection plan. Frank gave us a pretty fair price. Overall, our experience was very positive with Genley BMW. We... read more

shelld1's profile image
shelld1 
13 years ago

My sales rep was extremly professional, explained in great detail vehicle features, etc... I had an overall good customer experience, for the most part my needs/expectations were met, other than value of my trade-in. 

halfhitched's profile image
halfhitched 
13 years ago

I locagted a car on an internet search which matched my goals - used, certified and low mileage. I sent an e-mail describing my interest and also describing a need to trade in a used Porsche Boxter S. I received a prompt response and the initial trade value offer was what I considered a valid offer. We negotiated a little more trade value and based on the condtion and features offered on the used BMW I agreed to make the purchase. I am a resident of Michigan so I had to drive the traded car to the dealership and finish the p... read more

rgagnow's profile image
rgagnow 
13 years ago

This is my third vehicle I purchased from Jerry Mancini from Ganley BMW. Whenever i stop by he always finds time to talk with me and remembers my name and things about me. He is very personable and upfront with you about costs and the history of the vehicle. When you are spending a large amount of money on car, you want the person behind the desk to be honest and open to your questions and willing to give the best deal available. I have chosen Ganley BMW as my preferred dealership because of Jerry and the people that he work... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.