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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great experience and service! Jared Jeschelnig is and..." Great experience and service! Jared Jeschelnig is and always will be our go to for BMW's! Responsive and real to work with! So important in today's purchasing enviroment. Thank you for always making us feel "part of the family". - Denise Zervos COO Platinum Real Estate
Business response:
Congratulations, Denise, on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
"Kelly was great to work with! She found the perfect X3 I..." Kelly was great to work with! She found the perfect X3 I was interested in. It was a pleasure to work with such a knowledgeable and friendly team.
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of Westlake are glad to have you as a customer.
"Great staff and service center would recommend to all my..." Great staff and service center would recommend to all my friends and family Clean facility with lots of new and used car options. I was very impressed
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.
"It was a pleasure to work with such a knowledgeable and..." It was a pleasure to work with such a knowledgeable and friendly team. John Redden answered all of our questions and worked diligently to locate the X3 I was interested in. Harry Walker did a great job with the car's in-service. I would, without hesitation, recommend this dealership and the representatives I worked with.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and Harry met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!
"Cassie was excellent as was the service. I appreciate the..." Cassie was excellent as was the service. I appreciate the updates and the rental car. I bring my car there for all the service and have never been disappointed.
Business response:
Thank you, Greg! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.
"Adam Moon and Jerry Mancini were amazing and made finding..." Adam Moon and Jerry Mancini were amazing and made finding my perfect car a great experience—I would highly recommend BMW of Westlake for your next car!
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Adam and Jerry and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
"Great experience. No problems with scheduling or..." Great experience. No problems with scheduling or logistics. A minor problem with the car was identified and rectified at no additional cost within a couple of days.
Business response:
It has been a pleasure serving you, Mike. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!
"Had the best experience at BMW of Middleburg Hts. Staff..." Had the best experience at BMW of Middleburg Hts. Staff was very nice and friendly. Cassie did really great job to fix my vehicle. Thank you !
Business response:
Alec, We are very happy to hear that Cassie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"Kelly was easy to work with and no pressure. I test drove..." Kelly was easy to work with and no pressure. I test drove and bought an X3 the same day. Kelly had the service department prep the vehicle by the time all the paperwork was done.
Business response:
Michael, we are very happy to hear that Kelly provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.